Choosing the right person for the right job is a significant responsibility affecting not only the candidate and his/her career expectations, but the team of which they become part and ultimately the organizations’ ability to achieve work objectives. To make an informed hiring decision requires an understanding of the intricacies of the interviewing process, and a knowledge of how to conduct an interview consistent with identified job competencies and staffing values. Based on the theory that past behavior predicts future performance in a work environment, this program will train Directors and Managers on how to develop their Behavioral Interviewing Skills, which - when used - will help to improve hiring decisions based on the applicant’s previous accomplishments instead of their own personal biases and gut feelings.
The selection of the correct person for a position is crucial – not only so that they meet the requirements of the job and have the necessary skills but also because the person needs to fit with your team and organizational culture. Choosing the wrong candidate for the job is costly in terms of training and reduced morale and productivity within a team. The costs and time involved in dismissing this person is extensive.
Distinguish between recruitment and selection
Prepare a job description and job specification to select the right person for the right job
Prepare for an interview by using an interview action plan and behaviour-based questions
Conduct an interview session using comprehensive listening and note taking skills
Document, evaluate the information from the interview to make hiring decisions
Use the appropriate interview strategy for the right job
Avoid the pitfalls of interviewing to ensure fairness and integrity in the selection of candidates
Introduction to Recruitment and Selection
Introduction to Interviewing
Preparing For The Interview
Conducting the Interview
Post Interview Process
Putting Them All Together
Review & Personal Action Plan
Directors and Managers who want to be equipped with the necessary knowledge, tools and skills on improving hiring decisions.
This is 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.