“A leader is one who knows the way, goes the way, and shows the way.” - John C. Maxwell
SLS-116 Competency-based Performance Appraisal and Evaluation for Performance Improvement
Schedule and Hours
As Dr. Deming once quoted, “You cannot improve something you cannot measure.”
In today’s dynamic and competitive business environment, it is of paramount importance for supervisors and managers to acquire competency in effective performance appraisal and practice coaching skills during an appraisal interview, with the aim to get the most out of their pool of human capital. Given a positive emotional support environment, individuals will be able to perform at an optimal level either in a normal circumstance or during a trying time.
This two-day program is to facilitate the development of supervisors to acquire the skills in measuring performance, and the approaches to improve desire and willingness in delivering positive results.
Understand the competency-based performance appraisal system
Learn the objectives and pitfalls of appraisal
Appreciate the importance of performance goal setting and performance evaluation
Differentiate between performance appraisal and performance management
Conduct a performance evaluation and a review discussion
Cultivate a learning environment
Learn the skills required in the coaching process for continual performance improvement
Competency Base Performance Appraisals
Goals of Performance Appraisals
Making the performance appraisal system Work
The Appraisal Interview
Common Errors in Appraisal
Evaluation for Performance Improvement
Coaching for Continual Performance Improvement
Agree on Action Plan and Follow-up Schedule
This training resource is designed for use with managers and team leaders with staff responsibilities. It will benefit those who are new to appraisals as well as those with more experience who need to refresh their skills in appraisal feedback.
This is a 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.