“Strive for continuous improvement, instead of perfection.” - Kim Collins
BPI-101 Effective Problem Solving Techniques - 8 Disciplines
Schedule and Hours
With the repeating rejects from production and customer compliant, without a proper problem solving method, the problem will not resolved and reoccur.
An understanding and the segregation of the different levels of causes effective problem solving is a critical business skill that can has dramatic results in improving quality, reducing costs and enhancing customer service and delivery. It is crucial to root cause analysis and permanent long-term solutions.
8 Disciplines Problem Solving Techniques provides a systematic and effective approach to solve a problem and promotes the use of expertise and experience within the organization to address the root cause. The 8 Disciplines can be easily applied by all levels within any organizations, and at the same time, provide a documented database of improvements.
The course has been designed to enable all participants learned a set of new knowledge, tools, skills and direct experience of how to apply 8D Problem Solving in a real company setting.
Be able to implement effective team problem solving techniques
Understand, and effectively apply the 8D
Employ root cause analysis for both special and common cause, failure modes and solutions; use decision analysis
Understand and use the statistical problem solving tools for analysis and trouble shoot
Introduction to 8D
D0 Problem identification
D1 Using the team approach
D2 Describe the problem
D3 Implement containment action
D4 Define root causes
D5 Choose / Verify corrective action(s)
D6 Implement / Validate corrective action(s)
D7 Prevent recurrence
D8 Congratulate team
This course is designed for managers, engineers, executives, supervisors or anyone who wish to apply 8D problem solving techniques into their workplace.
This is a 1-day programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.