“Strive for continuous improvement, instead of perfection.” - Kim Collins
BPI-121 Technical Problem Solving & Root Cause Analysis
Schedule and Hours
This problem solving and root cause analysis program is designed to challenge manufacturing engineering professionals to think through common and less common problems using a structured problem- solving process in order to generate new and original solutions.
The workshop will provide you with the knowledge, tools and techniques to be better at solving problems effectively and efficiently
Problems exist in every aspect of our everyday work and life. Everyone can benefit from learning the tools to systematically solve the problem and identify the root cause to prevent recurrence. Using the cross- functional team approach, you will understand and attain the skills needed to apply disciplined and proven root cause analysis methodologies to problems impacting your organization.
Root cause analysis (RCA) involves searching backwards from an undesirable effect (or problem) to its cause(s) and addressing those causes. While the term “root cause” implies that there is a single cause for a problem, often multiple causes interact and work together to trigger the problem. The root cause analysis task is to identify potential causes, determine which cause or causes are root causes and address those root causes to ensure the effect (the problem) does not recur. RCA is important because if a problem has occurred once, it most likely will occur again.
Clearly defining issues that need evaluation and how to resolve them is the basis of this program. Manufacturing organizations with staff skilled in effective problem solving and root cause analysis have the benefit of:
Providing tangible evidence of cause and effect and solutions to solve real problems
Developing solutions to problems that are effective and long lasting
Improving reliability and performance management
Identifying potential supply chain interruptions and more
Module 1: Foundations of Root Cause Analysis
Approaching problem solving using a process approach
Methods and tools for problem solving: an 8-step approach
Module 2: Describing the problem and implementing containment
Describing a problem
Symptoms vs Causes
Methods for collecting and analyzing data
Module 3: Discovering root causes
Recognizing potential causes
Methods for identifying cause and root causes
Validating potential root causes
Module 4: Designing a solution and implementing permanent correction
Strategies for planning and designing effective solutions
Methods for evaluating potential solutions
Error proofing strategies
Measuring and verifying effectiveness
Module 5: Preventing reoccurrence
Ensuring the problem is eliminated
Holding the solution in place
Leveraging what is learned
Module 6: Recognizing efforts
Methods of Team and Individual Recognition
Capturing Lessons Learned and Moving Them Forward
Problem Solving and Continuous Improvement
This training promotes a shared standardized approach and soft skill tools which would enable any organization to solve problems permanently and continuously improve performance indicators. This program, though skewed towards manufacturing, is recommended for anyone who wants to learn how to effectively solve problems.
This is a 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
We are HRD Corp (Human Resource Development Corporation) Registered Training Provider. All of our training modules are claimable under HRD Corp.