SCI-112 Interpersonal Skills –Building Better Work Relationships
Interpersonal skills is a life skill aimed at building strong personal and professional achievement. Many employers look at this life skill as a differentiator between a good and great employee. Organizations are looking for people who can work well with team members and interact effectively with people within and outside the department. Since people are uniquely and predictably different, it is pertinent to understand individual behavioral together with strategic interpersonal communication, negotiation and conflict resolution techniques to enrich effective interpersonal skills and maintain a win-win harmonious workplace relationship.
- Appreciate the uniqueness of individuals in interpersonal skills
- Build interpersonal communication to interact with influence for win-win relationship
- Build trust and gain respect from co-workers for harmonious workplace relationship
- Raise emotional intelligence in interpersonal relationships
- Gain insights into strategies and techniques on conflict resolution
- Sharpen your listening skills which is the core to effective communication
- Understanding Fundamentals of Interpersonal Skills
- Building Interpersonal Communication Block
- Workplace Harmony with Interpersonal Relationship Management
- Dealing with People and Conflict Resolution
This course is for all professionals, supervisors and managers with management responsibility who needs to develop and improve their interpersonal skills.
This is 2-days programme.
This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
Public Training Schedule:
This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
Public Training Schedule:
Investment Rate: RM 1, 300 per pax
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All of our training modules are claimable under HRDF SBL Khas
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