“Communication - the human connection - is the key to personal and career success.” - Paul J. Meyer
SCI-112 Interpersonal Skills –Building Better Work Relationships
Schedule and Hours
Interpersonal skills is a life skill aimed at building strong personal and professional achievement. Many employers look at this life skill as a differentiator between a good and great employee. Organizations are looking for people who can work well with team members and interact effectively with people within and outside the department. Since people are uniquely and predictably different, it is pertinent to understand individual behavioral together with strategic interpersonal communication, negotiation and conflict resolution techniques to enrich effective interpersonal skills and maintain a win-win harmonious workplace relationship.
Appreciate the uniqueness of individuals in interpersonal skills
Build interpersonal communication to interact with influence for win-win relationship
Build trust and gain respect from co-workers for harmonious workplace relationship
Raise emotional intelligence in interpersonal relationships
Gain insights into strategies and techniques on conflict resolution
Sharpen your listening skills which is the core to effective communication
Understanding Fundamentals of Interpersonal Skills
Building Interpersonal Communication Block
Workplace Harmony with Interpersonal Relationship Management
Dealing with People and Conflict Resolution
This course is for all professionals, supervisors and managers with management responsibility who needs to develop and improve their interpersonal skills.
This is a 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.