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    • About Us
    • Authorized Training Partner
  • Our Services
    • On-Site Training
    • Off-Site Training
    • Consultation Services >
      • Management Systems >
        • ISO 50001 Energy Management System
        • ISO 9001 Quality Management System​
        • ISO 14001 Environmental Management System
        • ISO 45001 Occupational Health and Safety Management System
        • IATF 16949 International Automotive Task Force
        • ISO/IEC 17025 Testing and Calibration Laboratories
        • ISO 13485 Quality Management for Medical Devices
        • AS 9100 Quality Management System for Aerospace Industry
        • ISO 22000 Food Safety Management System
        • ISO 20000 IT Service Management
        • ISO 22301 Business Continuity Management
        • ISO 31000 Risk Management
        • ISO 37001 Anti-Bribery Management System
        • ISO 55000 Asset Management
        • TL 9000 The Telecom Quality Management System
        • Integrated Management System (IMS)
      • Energy Management >
        • Remote Power Management Services
      • The Malaysian Standard for Sustainable Palm Oil Production (MSPO) >
        • General Differences between MSPO and RSPO
        • Deadlines for MSPO Certification
        • MSPO Certification Process
        • Photo Gallery
      • Business Continuity Management >
        • How We Can Assist You
      • Halal Certification >
        • Certification Scheme
      • Safety and Health Officer Support
  • Training
    • Soft Skills >
      • Leadership & Supervision Skills
      • Motivation & Teambuilding
      • Communication & Interpersonal Skills
      • Presentation & Public Speaking Skills
      • Clerical & Administrative Skills
      • Customer Relationship Management Skills
      • Negotiation Skills
      • Sales & Marketing
      • Creative Thinking & Problem Solving
      • Human Resource
    • Business Management >
      • Purchasing & Logistic
      • Supply Chain Management
      • Process Improvement & Core Tools
      • Lean & Six Sigma
      • Electrical & Electronics
      • Project Management
      • Industry 4.0
    • Manufacturing Operations >
      • ISO 50001 Energy Management System / Energy System
      • ISO 9001 Quality Management System
      • ISO 14001 Environmental Management System
      • ISO 45001 Occupational Health and Safety Management System
      • ​IATF 16949:2016 International Automotive Task Force
      • ISO/IEC 17025 Testing and Calibration Laboratories
      • ISO 13485 Quality Management System for Medical Devices
      • AS 9100 Quality Management System for Aerospace Industry
      • ISO 22000 IT Service Management
      • ISO 22301 Business Continuity Management
      • ​ISO 31000 Risk Management
      • ​ISO 37001 Anti-Bribery Management System
      • ​ISO 55000 Asset Management
      • ISO 22000 Food Safety Management System
      • TL 9000 Telecom Quality Management System
      • Integrated Management System
    • Health & Safety >
      • Occupational Health & Safety
      • First Aid
      • Fire Safety
      • Transportation Safety
    • Malaysian Standard for Sustainable Palm Oil Production (MSPO)
  • Events
    • Remote Online Learning
    • Public Training in Johor Bahru
    • Public Training in Kuala Lumpur
    • Public Training in Penang
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  • HRDF Application Process
    • Who should Register with PSMB
    • The SBL Scheme
    • How to check your claim status
    • How to update the incomplete document
  • Articles
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“Communication - the human connection - is the key to personal and career success.” 
- Paul J. Meyer

​SCI-112     Interpersonal Skills –Building Better Work Relationships 

  • Overview
  • Course Objectives
  • Course Content
  • For Whom
  • Schedule and Hours
<
>
Interpersonal skills is a life skill aimed at building strong personal and professional achievement. Many employers look at this life skill as a differentiator between a good and great employee. Organizations are looking for people who can work well with team members and interact effectively with people within and outside the department. Since people are uniquely and predictably different, it is pertinent to understand individual behavioral together with strategic interpersonal communication, negotiation and conflict resolution techniques to enrich effective interpersonal skills and maintain a win-win harmonious workplace relationship​​.
  • Appreciate the uniqueness of individuals in interpersonal skills
  • Build interpersonal communication to interact with influence for win-win relationship
  • Build trust and gain respect from co-workers for harmonious workplace relationship
  • Raise emotional intelligence in interpersonal relationships
  • Gain insights into strategies and techniques on conflict resolution
  • Sharpen your listening skills which is the core to effective communication
  • Understanding Fundamentals of Interpersonal Skills
  • Building Interpersonal Communication Block
  • Workplace Harmony with Interpersonal Relationship Management
  • Dealing with People and Conflict Resolution
This course is for all professionals, supervisors and managers with management responsibility who needs to develop and improve their interpersonal skills.
This is 2-days programme.
​

This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.

​Public Training Schedule:
Johor Bahru
Kuala Lumpur
N/A
26 & 27 August 2021
Investment Rate: RM 1, 300 per pax
Public Training Registration
All of our training modules are claimable under HRDF SBL Scheme 
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