“Creative Thinking Inspires Ideas. Idea Inspired Change.” - Barbara Januszkiewicz
SCT-102 Coaching & Problem Solving Skills Development Workshop for Leaders
Schedule and Hours
Coaching requires extensive skill development. Coaching can impact positively on performance once coaches begin to conduct enriching conversations. For this to happen, coaching training must provide the learners with a clear picture of what a coaching conversation is and give them the critical skills required to conduct superior coaching conversations. Performance gap is often recognized as business problems, inefficiency in the current internal business process and/or source for identifying individual’s competency requirements. It is vital for an organization to then identify the root cause(s) of problems and to solve them systematically. The effectiveness and ability to analyse proposed solutions and to make sound decision before the actual execution of any intervention selections is regarded as another key competence the learners must possess.
Conduct effective performance-related coaching conversations with their subordinates
Support team leaders’ coaching initiatives
Identify different types of problems and levels of complexity involved
Diagnose barriers that impede real problem identification
Facilitate small group brainstorming sessions to generate ideas
Apply appropriate techniques and tools in evaluating alternatives
Anticipate potential problems or at times opportunities which may arise during, or as result of, the implementation of any proposed solutions
Make effective decision, from the formulation stage through to the achievement of desired outcomes
The Importance of Coaching
Performance Applications and Changing Your Beliefs
Specific Top Management Coaching Responsibilities
Skill Practice Sessions
Introduction to Problem-Solving and Decision-Making
Problem Identification and Analysis (PA)
Decision Analysis (DA)
Short Review of SA, PA and DA
Potential Problems/Opportunities Analysis (PPA)
The Real Situations
Managers, supervisors and leaders who will benefit from better problem-solving and decision-making skills and business professionals who want to take their skills to the next level.
This is a 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.