Emotions are contagious. They spread from one person to another quickly, strengthening or harming the organization. Improve relationship quality and build a culture of accountability.
This course is critically needed & essential for all employees at the workplace.
Implement & practice core skills on self-management, self-awareness, social awareness & relationship management at work.
Strengthen relationships at work by increasing your understanding of social & emotional behaviors.
Interpret, manage & adapt more effectively with responses to particular situations.
Read the emotional style of individuals & adjust your communications accordingly without being controlled by your underlying emotions.
Cultivate success at work through regulating & navigating your emotions to overcome challenging situations & conflicts.
Taking intelligent action & be fully aware of emotion-based decisions.
Recognize and Consciously Use Emotional Data That Shapes Your Professional Behavioral Responses
Identify and Manage Emotional Behaviors That Impact Your Work-Based Relationships and Situations
Integrate Empathy to Promote Strong Team Player Attitudes and Communication
Apply Emotional Insights to Decipher and Better Manage Yourself Within an Organization
Implement Emotionally Intelligent Insights to Improve Personal Decision Making and Professional Contributions
Emotional Intelligence Defined
Becoming Self-Aware
Self-Management/Regulating Your Emotions
Empathy (E) and Social Skills (SS)
Skills in Emotional Intelligence
Verbal & Non-Verbal Communication Skills
Social Management and Responsibility
Wrapping Up
This course is critically needed & essential for all employees at the workplace.
This is a 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
We are HRD Corp (Human Resource Development Corporation) Registered Training Provider. All of our training modules are claimable under HRD Corp.