​SCI-121     Emotional Intelligence at Workplace

• Overview
• Course Objectives
• Course Content
• For Whom
• Schedule and Hours

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Healthy Emotions + Clear Thinking + Appropriate Action = High EQ
 
Emotions are contagious. They spread from one person to another quickly, strengthening or harming the organization. Improve relationship quality and build a culture of accountability.
 
This course is critically needed & essential for all employees at the workplace.

• Implement & practice core skills on self-management, self-awareness, social awareness & relationship management at work.
• Strengthen relationships at work by increasing your understanding of social & emotional behaviors.
• Interpret, manage & adapt more effectively with responses to particular situations.
• Read the emotional style of individuals & adjust your communications accordingly without being controlled by your underlying emotions.
• Cultivate success at work through regulating & navigating your emotions to overcome challenging situations & conflicts.
• Taking intelligent action & be fully aware of emotion-based decisions.

• Recognize and Consciously Use Emotional Data That Shapes Your Professional Behavioral Responses
• Identify and Manage Emotional Behaviors That Impact Your Work-Based Relationships and Situations
• Integrate Empathy to Promote Strong Team Player Attitudes and Communication
• Apply Emotional Insights to Decipher and Better Manage Yourself Within an Organization
• Implement Emotionally Intelligent Insights to Improve Personal Decision Making and Professional Contributions

• Section 1: Emotional Intelligence Defined
• Section 2: Becoming Self-Aware
• Section 3: Self-Management/Regulating Your Emotions
• Section 4: Empathy (E) and Social Skills (SS)
• Section 5: Skills in Emotional Intelligence
• Section 6: Verbal & Non-Verbal Communication Skills
• Section 7: Social Management and Responsibility
• Section 8: Wrapping Up 

This course is critically needed & essential for all employees at the workplace.

This is a ​2-days programme.
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This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.

We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
​All of our training modules are claimable under HRD Corp.