In an increasingly globalized business environment, effective cross-cultural communication is crucial for fostering collaboration, reducing misunderstandings, and enhancing organizational performance.
This workshop equips leaders with tools to navigate cultural differences, build rapport across diverse teams, and resolve conflicts sensitively. By mastering these skills, managers can cultivate a more inclusive and harmonious workplace, ensuring competitive advantage and successful international operations.
By the end of the workshop, the learners will be able to: 1.Understand Cultural Differences
Gain insights into the key dimensions of culture (e.g., communication styles, values, and norms) and their impact on professional interactions.
2.Enhance Cross-Cultural Communication Skills
Develop strategies to effectively navigate and adapt communication styles across diverse cultural contexts.
3.Improve Negotiation and Conflict Resolution
Learn techniques to manage cross-cultural negotiations and resolve misunderstandings or conflicts in multicultural environments.
4.Strengthen Cultural Awareness and Sensitivity
Identify personal cultural biases and build greater awareness to foster inclusivity and respect in the workplace.
5.Develop and Implement Cross-Cultural Strategies
Create actionable plans to lead multicultural teams effectively, ensuring alignment and collaboration across cultural divides.
Section 1: Fundamentals of Culture
Section 2: Cross-Cultural Barriers
Section 3: Building Cultural Awareness
Section 4: Communication Styles Across Cultures
Section 5: Negotiating Across Cultures
Section 6: Managing Multicultural Teams
Section 7: Cultural Intelligence (CQ) in Action
Section 8: Crafting a Cross-Cultural Strategy
This course is designed for Middle and Top-Level Managerial Staff.
This is a 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
We are HRD Corp (Human Resource Development Corporation) Registered Training Provider. All of our training modules are claimable under HRD Corp.