SCI-142 Beyond Burnout: Resilience, Well-Being and Effective Communication Skills
Overview
Course Objectives
Course Content
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Beyond Burnout: Resilience, Well-Being, and Effective Communication Skills is a transformative 2-days training designed to equip employees with vital tools to navigate stress, manage mental health, and build resilience in the face of workplace challenges.
As the pressures of modern work environments increasingly impact employee well-being, this training offers actionable strategies to help participants recognize signs of burnout and take preventive steps to maintain their mental wellness. By focusing on the interconnectedness of resilience, effective communication, and well-being, the program fosters a culture of empathy and adaptability, encouraging employees to support each other and create a positive work atmosphere.
Participants will engage in exercises that enhance self-awareness, build coping mechanisms, and strengthen interpersonal skills, all essential for sustaining energy and motivation in demanding roles. Additionally, the program explores techniques for effective communication, empowering employees to express their needs constructively, resolve conflicts amicably, and contribute to a collaborative environment.
Ultimately, Beyond Burnout aligns personal resilience with organizational goals, reinforcing the idea that a well-supported workforce is a more productive and engaged one. By the end of the training, employees will be better equipped to manage stress, maintain work-life balance, and contribute to a workplace culture where mental health and productivity go hand in hand.
By the end of the workshop, the learners will be able to:
Understand the fundamentals of mental health, resilience, and the impact of stress on personal and professional well-being.
Identify personal stressors and apply practical techniques to manage stress effectively.
Build core resilience skills, including cognitive reframing, mindfulness, and emotional regulation, to navigate challenges with confidence.
Create a resilience-focused personal development plan to foster long-term growth and align personal resilience with company goals. Develop personalized self-care habits that support ongoing mental wellness and reduce burnout risk.
Section 1: Introduction to Mental Health and Resilience
Section 2: Understanding Stress and Its Impact
Section 3: Building Resilience Skills
Section 4: Emotional Intelligence for Mental Health
Section 5: Self-Care and Stress Management Techniques
Section 6: Creating a Personal Resilience & Development Plan
Section 7: Reflection and Q&A
Section 8: Introduction to Communication Triggers
Section 9: Identifying Personal Triggers
Section 10: Techniques for Managing Triggers
Section 11: Applying It to Personal Development
Team Leaders and Managers – To strengthen their resilience and improve communication skills, enabling them to lead and support their teams more effectively.
Customer-Facing Employees – Such as sales, support, or service staff, who encounter high-stress interactions and can benefit from strategies to handle triggers constructively.
HR and Wellness Professionals – To gain insights into mental health practices and resilience tools they can model or support within the organization.
Employees in High-Stress Roles – Individuals in fast-paced or high-pressure roles who need strategies for maintaining mental wellness and effective communication.
Anyone Committed to Personal Growth – Employees looking to enhance their emotional intelligence, self-awareness, and overall resilience to contribute more effectively to both personal and company goals.
This is a 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
We are HRD Corp (Human Resource Development Corporation) Registered Training Provider. All of our training modules are claimable under HRD Corp.