“A leader is one who knows the way, goes the way, and shows the way.” - John C. Maxwell
SLS-118 Effective Empowerment for Staff Development
Schedule and Hours
Effective empowerment skills become increasingly important. Equally important is the ability of managers to apply mentoring, coaching, motivating skills based on scenario so that employees and co-workers become more confident in their expanded roles. Coaching is a natural extension of training. It is that part of the learning process where the learner gets observed, receives feedback and gets advice from a coach. On the other hand, mentoring is a type of discussion where a subordinate is assigned new responsibilities and allowed to make more decisions.
An organization that believes in and practices staff empowerment will necessarily see a shift in the role of managers. More authority and decision-making responsibility will be delegated to front line employees.
At the end of the 2-day workshop, the participating managers and team leaders are expected to be able to:
Demonstrate effective coaching skills
Demonstrate how facilitation skills improve job performance
Mentor and delegate responsibilities to subordinates
Motivate co-workers and subordinates for higher achievement
Module 1: Mentoring & Its Application at the Workplace
Unit 1The What and Why of Mentoring
Unit 2Reasons why managers don't mentor and delegate (with case studies)
Unit 3Steps in the Mentoring Conversation (with skill exercises)
Unit 4Application exercises
Module 2: Coaching & Its Application at the Workplace
Unit 1Me, a Coach? Identifying the coaching behaviors (a group learning activity)
Unit 2The basic coaching conversation (structure and key principles)
Unit 4Improving employee performance (with skill exercises)
Module 3: Facilitation & Its Application at the Workplace
Unit 1The importance of facilitation
Unit 2Key facilitation skills at the workplace
Unit 3Facilitation skills checklist
Module 4: Motivational Skills & Its Importance at the Workplace
Unit 1Models of Effective Motivation at the Workplace
Unit 2Managing self & Embracing Change
Unit 3 Looking Forward & Setting a Clear Direction
Cases for Skill Exercises The background material for the skills exercises will be based on realistic scenarios involving managers and their subordinates. Before the start of the program, our consultant will secure additional background information from your managers to create realistic scenarios to be used for the skill practice exercises.
This course is targeted for staff who are keen on improving productivity and achieving sustained higher results from their superior and teams.
This is a 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
We are HRD Corp (Human Resource Development Corporation) Registered Training Provider. All of our training modules are claimable under HRD Corp.