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“A leader is one who knows the way, goes the way, and shows the way.” - John C. Maxwell

​SLS-118     Effective Empowerment for Staff Development 

  • Overview
  • Course Objectives
  • Course Content
  • For Whom
  • Schedule and Hours
<
>
Effective empowerment skills become increasingly important.  Equally important is the ability of managers to apply mentoring, coaching, motivating skills based on scenario so that employees and co-workers become more confident in their expanded roles.
Coaching is a natural extension of training.  It is that part of the learning process where the learner gets observed, receives feedback and gets advice from a coach.  On the other hand, mentoring is a type of discussion where a subordinate is assigned new responsibilities and allowed to make more decisions.
An organization that believes in and practices staff empowerment will necessarily see a shift in the role of managers.  More authority and decision-making responsibility will be delegated to front line employees.  

At the end of the 2-day workshop, the participating managers and team leaders are expected to be able to: 
  • Demonstrate effective coaching skills
  • Demonstrate how facilitation skills improve job performance
  • Mentor and delegate responsibilities to subordinates
  • Motivate co-workers and subordinates for higher achievement
Module 1: Mentoring & Its Application at the Workplace
  • Unit 1 The What and Why of Mentoring
  • Unit 2 Reasons why managers don't mentor and delegate (with case studies)
  • Unit 3 Steps in the Mentoring Conversation (with skill exercises)
  • Unit 4 Application exercises


Module 2: Coaching & Its Application at the Workplace
  • Unit 1 Me, a Coach?  Identifying the coaching behaviors (a group learning activity)
  • Unit 2 The basic coaching conversation (structure and key principles)
  • Unit 3 On-the-job coaching - taking corrective action (with skill exercises)
  • Unit 4 Improving employee performance (with skill exercises)


Module 3: Facilitation & Its Application at the Workplace
  • Unit 1 The importance of facilitation
  • Unit 2 Key facilitation skills at the workplace
  • Unit 3 Facilitation skills checklist

Module 4: Motivational Skills & Its Importance at the Workplace
  • Unit 1 Models of Effective Motivation at the Workplace
  • Unit 2 Managing self & Embracing Change
  • Unit 3 Looking Forward & Setting a Clear Direction

Cases for Skill Exercises
​The background material for the skills exercises will be based on realistic scenarios involving managers and their subordinates.   Before the start of the program, our consultant will secure additional background information from your managers to create realistic scenarios to be used for the skill practice exercises.
This course is targeted for staff who are keen on improving productivity and achieving sustained higher results from their superior and teams. 

This is a 2-days programme.
​

This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.


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We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
​All of our training modules are claimable under HRD Corp.

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©  Ampro Solutions Sdn Bhd 2023
  • Home
    • About Us
    • Authorized Training Partner
  • Our Services
    • On-Site Training
    • Off-Site Training
    • Coaching
    • Audit Support
    • Consultation Services >
      • Energy Management >
        • Remote Power Management Services
      • Management Systems >
        • ISO 50001 Energy Management System
        • ISO 9001 Quality Management System​
        • ISO 14001 Environmental Management System
        • ISO 45001 Occupational Health and Safety Management System
        • IATF 16949 International Automotive Task Force
        • ISO/IEC 17025 Testing and Calibration Laboratories
        • ISO 13485 Quality Management for Medical Devices
        • AS 9100 Quality Management System for Aerospace Industry
        • ISO 20000 IT Service Management
        • ISO 22301 Business Continuity Management
        • ISO 31000 Risk Management
        • ISO 37001 Anti-Bribery Management System
        • ISO 55000 Asset Management
        • TL 9000 The Telecom Quality Management System
        • Food Safety Management System
        • Integrated Management System (IMS)
      • The Malaysian Standard for Sustainable Palm Oil Production (MSPO) >
        • General Differences between MSPO and RSPO
        • Deadlines for MSPO Certification
        • MSPO Certification Process
        • Photo Gallery
      • Business Continuity Management >
        • How We Can Assist You
      • Halal Certification >
        • Certification Scheme
      • Safety and Health Officer Support
  • Training Courses
    • Soft Skills >
      • Leadership & Supervision Skills
      • Motivation & Teambuilding
      • Communication & Interpersonal Skills
      • Presentation & Public Speaking Skills
      • Clerical & Administrative Skills
      • Customer Relationship Management Skills
      • Negotiation Skills
      • Sales & Marketing
      • Creative Thinking & Problem Solving
      • Human Resource
      • Microsoft Office
    • Business Management >
      • Purchasing & Logistic
      • Supply Chain Management
      • Process Improvement & Core Tools
      • Responsible Business Alliance (RBA) and Sedex Members Ethical Trade Audit (SMETA)
      • Lean & Six Sigma
      • Electrical & Electronics
      • Project Management
      • Industry 4.0
    • Manufacturing Operations >
      • ISO 50001 Energy Management System / Energy System
      • ISO 9001 Quality Management System
      • ISO 14001 Environmental Management System
      • ISO 45001 Occupational Health and Safety Management System
      • ​IATF 16949:2016 International Automotive Task Force
      • ISO/IEC 17025 Testing and Calibration Laboratories
      • ISO 13485 Quality Management System for Medical Devices
      • AS 9100 Quality Management System for Aerospace Industry
      • ISO 22000 IT Service Management
      • ISO 22301 Business Continuity Management
      • ​ISO 31000 Risk Management
      • ​ISO 37001 Anti-Bribery Management System
      • ​ISO 55000 Asset Management
      • Food Safety Management System
      • TL 9000 Telecom Quality Management System
      • Integrated Management System
    • Health & Safety >
      • Occupational Health & Safety
      • First Aid
      • Fire Safety
      • Transportation Safety
    • Malaysian Standard for Sustainable Palm Oil Production (MSPO)
  • Events
    • Remote Online Training
    • Public Training in Johor Bahru
    • Public Training in Kuala Lumpur
    • Online Registration
  • External Info
    • Human Resource
    • Environment
    • Health & Safety
  • Contact Us
    • Career Opportunities