“A leader is one who knows the way, goes the way, and shows the way.” - John C. Maxwell
SLS-119 New Dynamics of the 21st Century: Managing Talent in Multigenerational Workforces
Schedule and Hours
Effective empowerment skills become increasingly important. Equally important is the ability of managers to apply mentoring, coaching, motivating skills based on scenario so that employees and co-workers become more confident in their expanded roles. Coaching is a natural extension of training. It is that part of the learning process where the learner gets observed, receives feedback and gets advice from a coach. On the other hand, mentoring is a type of discussion where a subordinate is assigned new responsibilities and allowed to make more decisions.
The 21st century job market presents a challenge for organisations of all sizes to manage multigenerational workforces that are more demographically varied today than ever before. We are experiencing the ongoing retirement of Baby Boomers, the advancement of Generation Xers to fill their positions, and an acceleration of a transition to Millennials.
Millennials have their own beliefs, values and assumptions about behaviour in the workplace but lacks real-world experience needed to move up the management ladder. This situation is creating a potential talent gap that could leave organisations understaffed and at risk.
At the end of the 1-day workshop, the participating managers and team leaders are expected to be able to:
gain a clear understanding of the three primary generational groups in the workforce
evaluate job-related behavioural characteristics and identify how each generation best displays them
develop talent management framework and policies that will attract, engage, reward and retain the best and brightest employees and managers
identify strategies that the intellectual capital of its senior managers and workers – their knowledge and skill sets – are successfully transferred to the younger generation to sustain continuity of performance, productivity and competitive advantage
Section 1: Best Practices for Managing Your Talent
Work with the channels that lead to quality hires
Assign your hard-to-fill vacancies to contingency search firms
Invest in leading-edge technology
Create efficient partnerships
Offer a marketplace of “voluntary benefits”
Select the right managers, coach them, and hold them accountable for their employees’ engagement
Section 2: Six Core Values for Transforming Your Organisation
Build a sense of community
Introduce opportunities for exposure
Fully leverage technology
Increase transparency around compensations and career decisions
Create a flexible work culture
Invest time, listen and stay connected with your people
Section 3: The Role of Talent Management The strategic domains that comprise a comprehensive talent management plan include:
Section 4: Develop an Appropriate Talent Management Framework Align talent management initiatives to the strategic direction of your organisation The key components:
identifying key positions
developing a talent pool
facilitating human resource processes and systems
The talent management cycle:
to attract talent
to develop talent
to retain and reward talent
to deploy talent
Section 5: Attract and Retain Talent The following best practices can help enhance internal activities of your organisation, and to keep your highly skilled “knowledge workers”.
Re-think your recruiting strategies
Leverage Baby Boomer expertise
Increase retention of valuable and older employees
Offer Generation Xers more ways to strike better work-life balance
Tailor perks to the needs of an age-diverse workforce
Line managers, HR supervisors, training managers as well as people who involve in designing and setting up talent management systems.
This is a 1-day programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
We are HRD Corp (Human Resource Development Corporation) Registered Training Provider. All of our training modules are claimable under HRD Corp.