SLS-122 Setting Goals and Targets in Achieving High Performance
Every organization strives to achieve the goals of having highly-skilled and well-motivated people. Of what use are sound strategies when the capacity to execute them is limited? This 2-day workshop is designed to develop the learners’ abilities in managing group and individual performance through establishing meaningful goals and targets, using the balanced scorecard (BSC) framework.
During the workshop, the participating managers will acquire a valuable set of skills and will gain the competence to develop a system of performance excellence. Managers will have a basis for current and future performance improvements with the staff.
During the workshop, the participating managers will acquire a valuable set of skills and will gain the competence to develop a system of performance excellence. Managers will have a basis for current and future performance improvements with the staff.
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By the end of this program, the participants will be able to:
- Explain the needs for performance targets in the context of quality management process
- Determine the key result areas (KRAs) of their respective organizational work units
- Distinguish between targets and performance measures
- Describe the different classifications of performance targets
- Write the targets for each of their departmental KRAs
- Identify the key performance indicators (KPIs) and the metrics that measure them
- Improve company performance by measuring what matters and by focusing on the business plans, objectives, and action plans
- Cascade down the key performance indicators (KPIs), and prioritize initiatives and budget allocation
- Module 1: Fundamentals of a Performance Management System (PMS)
- Module 2: A model for Performance Management
- Module 3: Setting targets
- Module 4: Writing and documenting KRAs and targets
- Module 5: Quality Management Process (QMP)
- Module 6: Linking QMP & PMS
- Module 7: PMS in Action
Head of departments and senior managers.
This is a 2-days programme.
This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
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We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
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