​SMT-103     Enhancing Staff Performance 

• Overview
• Course Objectives
• Course Content
• For Whom
• Schedule and Hours

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To facilitate the development of executives, admin and support staff to acquire the skills in measuring performance and the approaches to improve desire and willingness in delivering positive results​.

At the end of the workshop, the participants will be able to:

• Learn the objectives and pitfalls of appraisal
• Appreciate the importance of performance goal setting and performance assessment
• Differentiate between performance appraisal and performance management
• Conduct a performance review discussion
• Understand motivation: the theories, and practical ways of increasing motivation levels
• Cultivate a learning environment

• Defining the Key Success Factors
• Setting Attainable Expectations and Performance Standard
• Reviewing, Evaluating and Rating the Results of Performance - the Key to Competency Development 
• Individual Goals and Organisational Goals
• Identify the Need of Individual Employee
• Motivation, Morale and Job Satisfaction
• Process Theory of Motivation
• Models of Behaviour and Motivation
• Empowering Employees to Tap Their Personal Strengths, Foster Effective Teamwork and Boost Bottom-Line Results

Senior executive, junior executive, admin staff and supervisory staff.

This is a 1-day programme.
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​This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.

We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
​All of our training modules are claimable under HRD Corp.