BPI-121     Technical Problem Solving & Root Cause Analysis (RCA)

• Overview
• Course Objectives
• Course Content
• For Whom
• Schedule and Hours

<

>

This problem solving and root cause analysis program is designed to challenge manufacturing engineering professionals to think through common and less common problems using a structured problem- solving process in order to generate new and original solutions.

The workshop will provide you with the knowledge, tools and techniques to be better at solving problems effectively and efficiently

Problems exist in every aspect of our everyday work and life. Everyone can benefit from learning the tools to systematically solve the problem and identify the root cause to prevent recurrence. Using the cross- functional team approach, you will understand and attain the skills needed to apply disciplined and proven root cause analysis methodologies to problems impacting your organization.

Root cause analysis (RCA) involves searching backwards from an undesirable effect (or problem) to its cause(s) and addressing those causes. While the term “root cause” implies that there is a single cause for a problem, often multiple causes interact and work together to trigger the problem. The root cause analysis task is to identify potential causes, determine which cause or causes are root causes and address those root causes to ensure the effect (the problem) does not recur. RCA is important because if a problem has occurred once, it most likely will occur again.

Upon completing this programme, participants will be able to:​

• Use data-driven analysis for problem solving
• Apply RCA tools confidently (Why-Why, Fishbone, Pareto)
• Develop effective corrective and preventive actions
• Prevent recurrence of problems
• Support ISO and continuous improvement requirements

• Section 1: Introduction to Problem Solving & RCA
  
• Section 2: Problem Identification & Problem Statement
  
• Section 3: Data Collection for Problem Solving
  
• Section 4: Basic Data Analysis & Pattern Recognition
  
• Section 5: Root Cause Determination
  
• Section 6: Solution Development & Risk Evaluation
  
• Section 7: Implementation & Change Management
  
• Section 8: Monitoring, Effectiveness & Standardization
  
• Section 9: Workshop, Case Study & Practical Application
  

This training promotes a shared standardized approach and soft skill tools which would enable any organization to solve problems permanently and continuously improve performance indicators. This course, though skewed towards manufacturing, is recommended for anyone who wants to learn how to effectively solve problems.

This is a 2-days programme.
​
This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.

We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
​All of our training modules are claimable under HRD Corp.