BPI-136     Resolving QESH Nonconformances with Practival 8D and Root Cause
                    Techniques

• Overview
• Course Objectives
• Course Content
• For Whom
• Schedule and Hours

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8D Problem Solving is a structured methodology that helps organizations identify, analyze, and resolve nonconformances in Quality, Environment, Safety, and Health (QESH) systems. By following a step-by-step approach, teams can clearly define problems, implement interim containment actions, and prevent immediate risks, ensuring that nonconformances are addressed quickly and effectively.

Root Cause Analysis (RCA) complements 8D by focusing on identifying the underlying causes of nonconformances rather than just treating symptoms. Using tools like Fishbone diagrams, 5 Whys, and process mapping, teams can trace issues to their source, whether they arise from processes, equipment, or human factors. This ensures that corrective actions target the real problem, reducing recurrence and enhancing system reliability.
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Together, 8D and RCA provide a comprehensive framework for resolving QESH nonconformances. Organizations can implement sustainable corrective actions, monitor improvements, and establish preventive measures that strengthen compliance and operational performance. By combining structured problem solving with root cause insights, teams not only fix issues but also drive continuous improvement across quality, safety, environmental, and health processes.​

By the end of the course, participants will be able to:

• Understand the 8D Corrective Actions and Problem Solving process
• Identify and use the appropriate tools for each 8D process step
• Establish permanent and preventive corrective actions
• Verify the sufficiency and effectiveness of 8D application
• Apply 8D problem-solving in any work environment

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Section 1: Introduction to 8D
Section 2: Structuring the Problem
Section 3: 8D Flow, Tools and Deliverables
Section 4: D0 – Recognize the Symptom
Section 5: D1 – Establish the Team
Section 6: D2 – Problem Description
Section 7: D3 – Containment Plan
Section 8: D4 – Determining Root Cause Analysis
Section 9: D5 – Select & Verify Corrective Actions (CA)
Section 10: D6 – Implement & Validate CA
Section 11: D7 – Prevent Recurrence
Section 12: D8 – Congratulate Your Team
​Work-out on real case incidence and typical industry approach

This course is designed for Managers, engineers, supervisors, technicians or team leader.

This is a ​2-days programme.
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This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.

We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
​All of our training modules are claimable under HRD Corp.