SCI-143 The Art of Communication + Writing Skills in Digital Age
Overview
Course Objectives
Course Content
For Whom
Schedule and Hours
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In the fast-paced digital age, the ability to communicate effectively has never been more critical. From crafting persuasive emails to engaging in virtual meetings, professionals need refined communication and writing skills to connect, collaborate, and convey ideas clearly. This program combines the timeless principles of effective communication with modern tools and techniques tailored for the digital landscape. Participants will learn how to write with precision and impact, adapt their communication style to different platforms, and leverage digital tools to enhance clarity and engagement. Whether you're presenting ideas, building relationships, or managing virtual teams, this training empowers you to excel in every aspect of professional communication.
By the end of the workshop, participants will develop strategic communication skills, enabling clear, concise, and tailored messaging for diverse audiences across both verbal and digital platforms.
By producing error-free, well-structured content and honing quick proofreading and editing abilities, they will ensure consistent professionalism. These enhancements will drive more effective communication, strengthen client relationships, and reinforce the company’s competitive advantage.
Section 1: The 7 Cs of Communication Skills
Section 2: Time Management managing e-mails
Section 3: Traditional Abilities vs New Requirements in Communication Skills
Section 4: Writing Skills in the Digital Age
Section 5: The “What’s in Writing Skills”
Section 6: Craft emails with business in mind.
Section 7: Call To Action (CTA) in Emails
Section 8: Writing Common Business Documents
Section 9: Write with authenticity
This training suits anyone looking to master modern communication techniques and adapt to the evolving demands of the digital landscape eg. Managers, team leaders, and executives, Marketing, Customer Service and Sales Teams, Administrative and Support Staff
This is a 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
We are HRD Corp (Human Resource Development Corporation) Registered Training Provider. All of our training modules are claimable under HRD Corp.