SLS-132     Continuous Process Improvement & Leadership Skills for Supervisors

• Overview
• Course Objectives
• Course Content
• For Whom
• Schedule and Hours

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In today’s fast-paced and competitive environment, supervisors are expected to do more than just manage day-to-day tasks — they are key drivers of efficiency, team performance, and continuous improvement. This 2-day program equips supervisors with the critical skills needed to identify process inefficiencies, implement improvements, and lead their teams effectively toward higher performance and productivity.

Participants will explore proven methods of continuous process improvement, such as root cause analysis, standardization, waste elimination, and visual management. At the same time, they will develop core supervisory competencies including team motivation, communication, delegation, and conflict resolution. The integration of these technical and leadership skills empowers supervisors to lead with confidence and deliver lasting operational improvements.

At the end of the course, the participants will be able to:
Enhance business performance by equipping supervisors with tools to drive measurable improvements in operations and productivity.

• Build the ability to identify, implement, and sustain process improvements aligned with organizational goals and operational design principles.
• Strengthen supervisory leadership to align day-to-day operations with business strategy and foster agile, responsive management practices.
• Apply practical strategies and problem-solving techniques to address real-world operational challenges effectively.
• Cultivate a culture of continuous improvement and innovation by encouraging a growth mindset and proactive team engagement.
• Introduce structured mechanisms and methodologies to support long-term organizational development and process excellence.
• Enable supervisors to create actionable development plans that enhance team performance and business functionality.
• Reinforce creativity and strategic thinking through hands-on learning, including gamified approaches to skill-building and team empowerment.

Day 1

• Module 1: Developing Continuous Improvement Plan from Organizational Empirical – What Most Matters?
• Module 2: Continuous Improvement Essentials – The Agile Move
  
• Module 3: Key Imperatives in Continuous Process Improvement Competency to Accelerate Growth and Organizational Performance
  
• Module 4: Continuous Process Improvement Based on the Organizational Context – “The Method”
  
• Module 5: Continuous Process Improvement – Aligning to the Business and Operational Canvas
  
• Module 6: Process Improvement Monitoring – Understanding the Sustainability Impact from Business Performance Analytics
  
• ​Module 7: Ram Charan’s Nucleus of Business – The Underpinning Context of Business Acumen Trajectory
  

Day 2

• Module 8: Continuous Improvement Strategy to Implementation
• Module 9: Key Indicators for Process Improvement – Operational Analysis Through Applied Approach
  
• Module 10: Fostering Innovation Skills and Qualities in Alleviating Continuous Improvement Culture
  
• Module 11: Baseline Comparative Benchmarking for Business Improvement – Managing Trend Development Towards Competitive Advantage
  
• ​Module 12: Continuous Process Improvement Competency for Business Transformation – The Role of Agile Leadership
  

This workshop is for Department Heads, Executives, Officers, Supervisors, and others whose duties include supervision of a group of subordinates.

This is a ​2-days programme.
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This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.

We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
​All of our training modules are claimable under HRD Corp.