Effective team leaders play a critical role in the workplace by guiding their teams toward organization’s success. They are responsible for fostering a positive and productive work environment, ensuring that team members synergize effectively between different units, between team members and achieve the team's goals.
This two-day workshop is designed to provide the participants with techniques and skills to enhance their effectiveness as supervisors.
Supervisory Training
At the end of the course, the participants will be able to:
Improved Communication Skills and Enhanced Interpersonal Skills
Team leaders should be capable of making informed and timely decisions that benefit the team and organization, considering available data and input from team members.
Understand and practice accountability and responsibility for their decisions and actions, setting a positive example for their teams.
Having the skills to motivate team members, keep them engaged, and align their efforts with the team's goals.
Be equipped to address conflicts constructively, finding solutions that are in the best interest of the team and the organization.
Equipped to navigate change, adapt to evolving circumstances, and guide their teams through transitions effectively.
Section 1: Introduction
Section 2: Understanding the Role of a Supervisor
Section 3: Communication Skills
Section 4: Leadership Skills
Section 5: Time Management and Delegation
Section 6: Conflict Resolution
Section 7: Performance Management
Section 8: Team Building and Collaboration
Section 9: Emotional Intelligence
Section 10: Handling Difficult Situations
This programme is tailored for any individuals from junior executives to managers’ level seeking to improve their skills in managing a team or unit.
This is a 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
We are HRD Corp (Human Resource Development Corporation) Registered Training Provider. All of our training modules are claimable under HRD Corp.