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“Communication - the human connection - is the key to personal and career success.” 
- Paul J. Meyer

​SCI-142     Beyond Burnout: Resilience, Well-Being and Effective Communication
​                    Skills

  • Overview
  • Course Objectives
  • Course Content
  • For Whom
  • Schedule and Hours
<
>
Beyond Burnout: Resilience, Well-Being, and Effective Communication Skills is a transformative 2-days training designed to equip employees with vital tools to navigate stress, manage mental health, and build resilience in the face of workplace challenges. 

As the pressures of modern work environments increasingly impact employee well-being, this training offers actionable strategies to help participants recognize signs of burnout and take preventive steps to maintain their mental wellness. By focusing on the interconnectedness of resilience, effective communication, and well-being, the program fosters a culture of empathy and adaptability, encouraging employees to support each other and create a positive work atmosphere.

Participants will engage in exercises that enhance self-awareness, build coping mechanisms, and strengthen interpersonal skills, all essential for sustaining energy and motivation in demanding roles. Additionally, the program explores techniques for effective communication, empowering employees to express their needs constructively, resolve conflicts amicably, and contribute to a collaborative environment. 

Ultimately, Beyond Burnout aligns personal resilience with organizational goals, reinforcing the idea that a well-supported workforce is a more productive and engaged one. By the end of the training, employees will be better equipped to manage stress, maintain work-life balance, and contribute to a workplace culture where mental health and productivity go hand in hand.
By the end of the workshop, the learners will be able to:
  • Understand the fundamentals of mental health, resilience, and the impact of stress on personal and professional well-being.
  • Identify personal stressors and apply practical techniques to manage stress effectively.
  • Build core resilience skills, including cognitive reframing, mindfulness, and emotional regulation, to navigate challenges with confidence.
  • Create a resilience-focused personal development plan to foster long-term growth and align personal resilience with company goals. Develop personalized self-care habits that support ongoing mental wellness and reduce burnout risk.
  • Section 1: Introduction to Mental Health and Resilience
  • Section 2: Understanding Stress and Its Impact
  • Section 3: Building Resilience Skills
  • Section 4: Emotional Intelligence for Mental Health
  • Section 5: Self-Care and Stress Management Techniques
  • Section 6: Creating a Personal Resilience & Development Plan
  • Section 7: Reflection and Q&A
  • Section 8: Introduction to Communication Triggers
  • Section 9: Identifying Personal Triggers
  • Section 10: Techniques for Managing Triggers
  • Section 11: Applying It to Personal Development


  • Team Leaders and Managers – To strengthen their resilience and improve communication skills, enabling them to lead and support their teams more effectively.
  • Customer-Facing Employees – Such as sales, support, or service staff, who encounter high-stress interactions and can benefit from strategies to handle triggers constructively.
  • HR and Wellness Professionals – To gain insights into mental health practices and resilience tools they can model or support within the organization.
  • Employees in High-Stress Roles – Individuals in fast-paced or high-pressure roles who need strategies for maintaining mental wellness and effective communication.
  • Anyone Committed to Personal Growth – Employees looking to enhance their emotional intelligence, self-awareness, and overall resilience to contribute more effectively to both personal and company goals.
This is a ​2-days programme.
​

This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
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We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
​All of our training modules are claimable under HRD Corp.

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©  Ampro Solutions Sdn Bhd 2025
  • HOME
    • About Us
    • Who We are
    • Our Company Value
    • Our People
  • Our Services
    • Training >
      • On-Site Training
      • Off-Site Training
    • Coaching
    • Audit Support
    • Consultation Services >
      • Energy Management >
        • Remote Power Management Services
      • Management Systems >
        • ISO 50001 Energy Management System
        • ISO 9001 Quality Management System​
        • ISO 14001 Environmental Management System
        • ISO 45001 Occupational Health and Safety Management System
        • IATF 16949 International Automotive Task Force
        • ISO/IEC 17025 Testing and Calibration Laboratories
        • ISO 13485 Quality Management for Medical Devices
        • AS 9100 Quality Management System for Aerospace Industry
        • Business Continuity Management >
          • How We Can Assist You
        • ISO 20000 IT Service Management
        • ISO 22301 Business Continuity Management
        • ISO 31000 Risk Management
        • ISO 37001 Anti-Bribery Management System
        • ISO 55000 Asset Management
        • TL 9000 The Telecom Quality Management System
        • Food Safety Management System
        • Integrated Management System (IMS)
      • The Malaysian Standard for Sustainable Palm Oil Production (MSPO) >
        • General Differences between MSPO and RSPO
        • MSPO Certification Process
        • Photo Gallery
      • Halal Certification >
        • Certification Scheme
      • Safety and Health Officer Support
  • Training Courses
    • Soft Skills >
      • Digital / Technology Skills
      • Clerical & Administrative Skills
      • Creativity & Innovation
      • Communication & Interpersonal Skills
      • Customer Relationship Management Skills
      • Human Resource & Finance
      • Leadership, Supervision Skills, Talent Management and Coaching
      • Microsoft Office
      • Motivation & Teambuilding
      • Negotiation Skills
      • Presentation & Public Speaking Skills
      • Retail Management / Sales & Marketing
    • Business Management >
      • Purchasing
      • Supply Chain Management, Import Export, Procurement, Inventory, Logistic
      • Store / Warehouse
      • Process Improvement & Core Tools
      • Responsible Business Alliance (RBA) and Sedex Members Ethical Trade Audit (SMETA)
      • Lean & Six Sigma
      • Electrical & Electronics
      • Project Management
      • Industry 4.0
      • ESG, GHG, ISCC
    • Manufacturing Operations >
      • ISO 50001 Energy Management System / Energy System
      • ISO 9001 Quality Management System
      • ISO 14001 Environmental Management System
      • ISO 45001 Occupational Health and Safety Management System
      • ​IATF 16949 Training Programmes
      • ISO/IEC 17025 Testing and Calibration Laboratories
      • ISO 13485 Quality Management System for Medical Devices
      • AS 9100 Quality Management System for Aerospace Industry
      • ISO 22000 IT Service Management
      • ISO 22301 Business Continuity Management
      • ​ISO 31000 Risk Management
      • ​ISO 37001 Anti-Bribery Management System
      • ​ISO 55000 Asset Management
      • TL 9000 Telecom Quality Management System
      • Food Safety Management System
      • Integrated Management System
    • Health & Safety >
      • Occupational Health & Safety
      • First Aid
      • Fire Fighting and Fire Drill Training
      • Transportation Safety
    • Malaysian Standard for Sustainable Palm Oil Production (MSPO)
  • Events
    • Public Training in Kuala Lumpur
    • Public Training in Johor Bahru
    • Remote Online Training
    • Online Registration
  • External Info
    • Human Resource
    • Environment
    • Health & Safety
  • Contact Us
    • Request for Proposal
    • Career Opportunities