“Quality begins on the inside... and then works its way out.” - Bob Moawad
MQM-102 ISO 9001:2015 Internal Auditor Training
Schedule and Hours
ISO 9001:2015 revision enhance a lot of the commitment and management ideas, it’s include the engagement of leadership, risk & opportunity management, knowledge management, change management etc. Therefore, the competency of internal auditors plays an important role during the implementation of this new standard especially the internal auditor’s leadership skills, flexibility of approaches; understand of the new requirements and principles of quality management system. So, the study is critical.
Untrained ISO 9001 auditors can encounter several problems when conducting audits for their company. Some of the common issues include:
(1) Lack of Understanding: Untrained auditors may not fully understand the ISO 9001 standard, its requirements, and the audit process, which can lead to incomplete or inaccurate assessments.
(2) Inadequate Preparation: Without proper training, auditors may not prepare adequately for the audit, leading to disorganized or inefficient audit processes.
(3) Missed Non-Conformities: Untrained auditors may struggle to identify non-conformities or may misinterpret audit findings, potentially overlooking critical issues.
(4) Inconsistent Auditing Practices: Inexperienced auditors may use inconsistent methods or fail to follow a standardized audit process, making it challenging to ensure consistent results across different audits.
(5) Lack of Communication Skills: Auditors need strong communication skills to interact effectively with employees being audited and to report findings clearly. Untrained auditors may struggle in these areas.
(6) Incomplete Documentation: Untrained auditors may not document audit findings and evidence adequately, making it difficult to support their conclusions and recommendations.
(7) Bias or Conflict of Interest: Auditors with inadequate training may struggle to remain impartial and objective, especially if they have a personal interest in the outcome of the audit.
(8) Time Management Issues: Untrained auditors may not manage their time efficiently during the audit, potentially causing delays or incomplete audits.
(9) Resistance from Auditees: Employees being audited may challenge the authority and findings of untrained auditors, making the audit process more difficult.
(10) Lack of Continuous Improvement: Untrained auditors may not provide valuable insights or recommendations for process improvements, missing an essential aspect of the audit process.
(11) Non-compliance with Legal and Regulatory Requirements: Untrained auditors may not have the knowledge to assess the organization's compliance with applicable legal and regulatory requirements.
Internal auditing is a monitoring and measuring the effectiveness of QMS implementation. The effectiveness of internal audit very much depends on the competency, knowledge and application auditing techniques of the internal auditor. This course apply the process approach auditing skill to enable the participant to learn and understanding the internal auditing principles and techniques.
Overview of ISO 9001:2015 requirements
Introduction to ISO 9001:2015 process-based auditing
Preparation for a ‘process-based approach’ QMS audit
Undertaking the audit (‘hands on’ audit)
Reporting audit findings and following up the audit
Extended Q & A session
Note: The ‘hands-on’ auditing practices can focus on the organizations own process and may replace the exercises.
This course is designed for those who need to have a working knowledge of the requirements of the ISO 9001 standard such as but not limited to:
Senior management, Managers, Engineers, Supervisors and Executives of all functions
Tasked to carry out internal audits or to train and guide others
Appointed to organize the QMS audit programme
Auditees who would like to gain insight into the audit process
Those considering implementing a quality management system
ISO 9001 auditors and quality professionals
This is a 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
We are HRD Corp (Human Resource Development Corporation) Registered Training Provider. All of our training modules are claimable under HRD Corp.