TL 9000 is a common set of quality systems requirements and measurements designed specifically for the Telecommunications industry, encompassing ISO 9001 and best practices.
Since 1998, QuEST Forum has pursued a goal of global telecommunications quality and industry-wide performance excellence through the TL 9000 standard.
This standard has to be a must for all providers and suppliers. Discover the value of this powerful standard, its operational benefits, and the positive impact it has on member organizations around the world.
TL 9000 standard aims to help Telecom/Information and Communication Technology Companies for consistent achievement of Customer Satisfaction through enhanced service quality.
TL 9000 standard awareness training helps the Telecom Companies Participants for ensuring the better understanding of the TL 9000 standard requirements leading to effective definition, deployment, achievement and sustenance of the Quality Management System related Certification requirements.
Introduction of TL 9000 standard objectives, QuEST forum and standard structure
Overview of the TL 9000 R6.0 - Requirement Handbook
Overview of the TL 9000 R5.5 – Measurement Handbook and Q & A Session
This course is designed for participants who are looking for or must have an understanding of the requirements of the TL 9000 standard while working for the Telecom / Information and Communication Technology and related Manufacturing and Services Organizations. Post attending this training, participants can appreciate and effectively perform their role as Engineer/Senior Engineer/Quality Engineer/Senior Quality Engineer/Functional/Quality Manager and/or Management Representative towards TL 9000 standard compliance, implementation, facilitation, management and/or Management Representative role performance.
This is a 1-day programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
We are HRD Corp (Human Resource Development Corporation) Registered Training Provider. All of our training modules are claimable under HRD Corp.