MTL-102 TL 9000 R6.0/5.5 Internal Auditor Training
Schedule and Hours
TL 9000 is a common set of quality systems requirements and measurements designed specifically for the Telecommunications industry, encompassing ISO 9001 and best practices.
Since 1998, QuEST Forum has pursued a goal of global telecommunications quality and industry-wide performance excellence through the TL 9000 standard.
This standard has to be a must for all providers and suppliers. Discover the value of this powerful standard, its operational benefits, and the positive impact it has on member organizations around the world.
TL 9000 standard aims to help Telecom/Information and Communication Technology (ICT) Sector Companies for consistent achievement of Customer Satisfaction through enhanced product/service quality.
The TL 9000 standard Internal Auditor’s training aims:
To impart deeper understanding of the TL 9000 R6.0/5.5 standard requirements to the Telecom/ICT Sector Participants for performing the effective internal audit at their organization leading to efficient and effective compliance and continual improvement of the Quality Management System.
To qualify the Telecom/ICT Sector Participants as Internal Auditors for TL 9000 R6.0/5.5 standard as per the ISO 19011:2011 standard requirements.
Introduction of TL 9000 standard objectives, QuEST forum, structure and administration
Overview of the TL 9000 R6.0 -Requirement Handbook
Overview of the TL 9000 R5.5 – Measurement Handbook
Overview of the ISO 19011:2011 – An Auditing Standard Requirements
Mock Audit Experience (Adequacy Audit and Compliance Audit)
Written Test and Q & A Session
This course is designed for those Participants from Telecom/ ICT Sector Organizations who requires to be qualified as Internal Auditor for auditing the TL 9000 R6.0/5.5 standard based Telecom/ICT Quality Management System. Such Participants may be working as Engineer/Senior Engineer, Quality Engineer/Senior Quality Engineer, Functional/Quality Manager and/or Management Representative in the Telecom/ICT Sector Organizations and intend to qualify as Internal Auditor prior to performance of Internal Audits at TL 9000 planning to be certified or certified telecom/ICT sector organizations.
This is a 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
We are HRD Corp (Human Resource Development Corporation) Registered Training Provider. All of our training modules are claimable under HRD Corp.