SCI-150 Negotiation and Influencing Skills for Achieving Win Win Results
Overview
Course Objectives
Course Content
For Whom
Schedule and Hours
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Negotiation and Influencing Skills are essential competencies for newly promoted supervisors and seasoned managers alike. In today’s dynamic business environment, the ability to reach mutually beneficial agreements while maintaining professional relationships is key to effective leadership. This training empowers participants with the techniques and frameworks needed to navigate complex discussions, build trust, and achieve sustainable outcomes.
Participants will explore both the psychology and structure of negotiation and influence. Through proven models such as Cialdini’s Principles of Persuasion and the Harvard Negotiation Project, they will learn to communicate assertively, defuse tension, and steer conversations towards win-win results. The program emphasizes practical application with case studies, role plays, and interactive discussions to embed learning.
Whether managing internal teams or external stakeholders, attendees will leave equipped to influence effectively without relying on authority alone.
This training equips you with the collaborative approach, confidence and techniques to handle negotiations of any scale, from managing your workload with supervisors to dealing with external suppliers.
By exploring the nuances of human behaviour in negotiation and how to influence them to achieve the desired outcome, you'll enhance your communication strategies and develop the skills needed to achieve your objectives.
Session 1: Introduction to Negotiation
Session 2: The art of building rapport
Session 3: Understanding the Negotiation Process
Session 4: Building a Strong Foundation
Session 5: Practicing Influencing Techniques
Session 6: Mastering Communication in Negotiation
Session 7: Overcoming Challenges in Negotiation
Session 8: Advanced Strategies and Tactics
Session 9: Negotiation Process
Session 10: Integration and Action Plan
This course has been designed for aspiring or newly promoted supervisors as well as experienced managers and team leaders who want to refine their negotiation and influencing skills.
This is a 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
We are HRD Corp (Human Resource Development Corporation) Registered Training Provider. All of our training modules are claimable under HRD Corp.