BPI-132     Effective Problem-Solving & QC Tools for Quality Improvement 

• Overview
• Course Objectives
• Course Content
• For Whom
• Schedule and Hours

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QC Tools & Problem-Solving are essential techniques used to identify, analyze, and resolve quality issues in a systematic manner. The 7 QC Tools—including the Pareto Chart, Fishbone Diagram, Control Chart, Histogram, Scatter Diagram, Check Sheet, and Flowchart—help visualize data, detect trends, and pinpoint root causes of defects. Root Cause Analysis (RCA) techniques, such as the 5 Whys and Fishbone Diagram, allow teams to uncover the true source of problems rather than just treating symptoms. 

Additionally, the PDCA (Plan-Do-Check-Act) Cycle provides a structured approach for continuous improvement, ensuring that solutions are effectively implemented and sustained. 
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By applying these tools, organizations can enhance process efficiency, reduce defects, and drive long-term quality improvements.

This Effective Problem-Solving & QC Tools for Quality Improvement training equips participants with essential Quality Control (QC) tools and problem-solving techniques to identify, analyze, and resolve quality-related issues effectively.

• Section 1: Introduction to QC Tools & Problem-Solving
• Section 2: The 7 QC Tools
• Section 3: Root Cause Analysis (RCA) & 5 Whys
  
• Section 4: Problem-Solving Techniques & PDCA Approach
  

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Production Supervisors & Engineers, Quality Control & Assurance Personnel, Process Improvement Teams, 
Manufacturing & Operations Staff

This is a ​1-day programme.
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This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.

We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
​All of our training modules are claimable under HRD Corp.