​SCA-102     Effective Minutes & Report Writing Skills in the AI-Powered Workplace

  • Overview
  • Course Objectives
  • Course Content
  • For Whom
  • Schedule and Hours
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Meeting minutes serve as the official written record of discussions and decisions made during a meeting. They typically capture key details such as the date and time, attendees, main points discussed, decisions reached, assigned action items, and the meeting’s conclusion.

Well-prepared minutes are essential for accountability and continuity, as they provide a reliable reference for participants and stakeholders. Usually drafted by a designated individual, such as a secretary or administrative assistant, the minutes are reviewed and approved at the following meeting.
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Effective minute-taking and report writing skills support efficient operations and sound decision-making. Clear, concise, and accurate reporting ensures timely communication of critical information, enabling organizations to act with clarity and confidence.
By the end of the program, participants will be able to:
  • Equip trainees with essential skills in effective reporting and minute-taking.
  • Understand reporting terminology, purposes, types, and structured writing techniques.
  • Learn to analyze, collect, organize information, and differentiate formal and informal reports.
  • Understand the importance of meeting minutes, including the roles and responsibilities of the minute-taker.
  • Apply proper formats, principles, and methods to produce clear, accurate reports and meeting minutes.
  • Section 1: Minute writing fundamentals
  • Section 2: Types of minutes
  • Section 3: Note-taking techniques
  • Section 4: Asking good questions during a meeting
  • Section 5: Selecting accurate and objective information
  • Section 6: To use or not to use reported speech?
  • Section 7: Taking notes in difficult meetings
  • Section 8: Editing and reviewing minutes
  • ​Section 9: AI ( Artificial Intelligence) Minutes Writing 
This program is suitable for:
  • Administrative assistants, secretaries, and office executives
  • Supervisors, team leaders, and managers
  • Project coordinators and support staff
  • Professionals responsible for preparing reports or meeting minutes
  • Employees seeking to improve their written communication and documentation skills
This is a 2-days programme.
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This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.

We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
​All of our training modules are claimable under HRD Corp.