SCA-106 Administrative Staff With Essentials Skills and Right Attitude
With advanced technologies and AI disruption in modern world, many jobs require attention. The Future Jobs Survey 2023 clearly states the following skills to be the top 10 for the next 5 years.
1. Analytical thinking
2. Creative thinking
3. AI and big data
4. Leadership and social influence
5. Resilience, flexibility and agility
6. Curiosity and lifelong learning
7. Technological literacy
8. Design and user experience
9. Motivation and self-awareness
10. Empathy and active listening
1. Analytical thinking
2. Creative thinking
3. AI and big data
4. Leadership and social influence
5. Resilience, flexibility and agility
6. Curiosity and lifelong learning
7. Technological literacy
8. Design and user experience
9. Motivation and self-awareness
10. Empathy and active listening
This training is essential for developing well-rounded clerical and administrative professionals who can contribute to the success of their organizations by effectively managing tasks, maintaining professionalism, and continually improving their skills and knowledge. This training comes with self-reflection which allows an individual to transform from internal motivation.
- Section 1: Introduction + Ice Breaker
- Section 2: Develop Effective Communication Skills
- Section 3: Master Time Management and Organization
- Section 4: Utilize Office Technology Proficiency
- Section 5: Maintain Accurate Record Keeping and Data Management
- Section 6: Coordinate, Schedule Meetings and Events Efficiently
- Section 7: Deliver Exceptional Customer Service
- Section 8: Demonstrate Problem-Solving and Decision-Making Skills
- Section 9: Manage Stress and Maintain Well-being
- Section 10: Pursue Continuous Improvement and Professional Development
- Section 11: Foster Professionalism and Ethical Behavior
This workshop is designed for Clerks, Administrative assistants or other members of the administrative support staff
This is a 2-days programme.
This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
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We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
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