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“Communication - the human connection - is the key to personal and career success.” 
- Paul J. Meyer

​SCI-104     Improving TNA Practices & Creating a Competency Matrix 

  • Overview
  • Course Objectives
  • Course Content
  • For Whom
  • Schedule and Hours
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>
Performance measurement helps organizations realize the gap between the actual performance and desired performance at the individual, group or even system wide level.  Competency analysis is the phase that follows.  Nowadays assessment of training requirements is aided by the presence of numerous diagnostic and prescriptive models.  This program focuses on sharpening the powerful elements/skills used in training needs assessment.

The introduction of a competency matrix could be a small change but this will have a large impact on the organization’s HR policies and operational procedures.  The development of the competency matrix, particularly in organizations that require compliance with regulatory standards, is an important step in performance focused management.

Training needs analysis refers to an investigation into whether training or some other organisational intervention can solve a performance problem; or enable a desirable new performance in the workplace.  On the other hand, training needs assessment is the process of determining what knowledge, skills and attitudes employees need to perform their jobs. If a lack of knowledge or skill is indicated by the needs analysis, then a more detailed needs assessment is undertaken​.
  • Learn an effective needs analysis procedure
  • Conduct a competency analysis
  • To instill in participants the importance and the positive impact that an effective TNA will have on the organization as well as the individual
  • To equip participants with the necessary tools to conduct an effective TNA
  • Using effective questionnaires, to equip organization with a realistic needs analysis approach, by functions or by departments 
  • To establish and ensure that the TNA conducted proves to be an essential part of the systematic approach towards the organizational training and development growth
  • Performance analysis
  • Breakdown analysis of departmental and organizational training requirements
  • Job analysis, job competency (technical, business & leadership categories) and KSA analysis techniques
  • Competency analysis by skill levels
  • Departmental representation of data
  • Questioning and listening skills
  • Data gathering techniques
  • Data gathering tools
  • Preparing for and conducting TNA interview
  • Identifying performance gaps
  • Cause analysis & competency analysis
  • Questionnaires development (by job functions and/or by divisions)
  • Planning, designing & implementing programmes based on collated information via questionnaires
  • Link the respective training needs to the master competency matrix (by referring to the skill levels)
  • Establishing priorities & preparing a training roadmap
  • Prepare report
HR Manager, Executives – in HR & training, subject matter experts from all divisions.
This is a ​2-days programme.
​

This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
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We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
​All of our training modules are claimable under HRD Corp.

All of our training modules are claimable under HRD Corp SBL Khas
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©  Ampro Solutions Sdn Bhd 2023
  • Home
    • About Us
    • Authorized Training Partner
  • Our Services
    • On-Site Training
    • Off-Site Training
    • Coaching
    • Audit Support
    • Consultation Services >
      • Energy Management >
        • Remote Power Management Services
      • Management Systems >
        • ISO 50001 Energy Management System
        • ISO 9001 Quality Management System​
        • ISO 14001 Environmental Management System
        • ISO 45001 Occupational Health and Safety Management System
        • IATF 16949 International Automotive Task Force
        • ISO/IEC 17025 Testing and Calibration Laboratories
        • ISO 13485 Quality Management for Medical Devices
        • AS 9100 Quality Management System for Aerospace Industry
        • ISO 20000 IT Service Management
        • ISO 22301 Business Continuity Management
        • ISO 31000 Risk Management
        • ISO 37001 Anti-Bribery Management System
        • ISO 55000 Asset Management
        • TL 9000 The Telecom Quality Management System
        • Food Safety Management System
        • Integrated Management System (IMS)
      • The Malaysian Standard for Sustainable Palm Oil Production (MSPO) >
        • General Differences between MSPO and RSPO
        • Deadlines for MSPO Certification
        • MSPO Certification Process
        • Photo Gallery
      • Business Continuity Management >
        • How We Can Assist You
      • Halal Certification >
        • Certification Scheme
      • Safety and Health Officer Support
  • Training Courses
    • Soft Skills >
      • Leadership & Supervision Skills
      • Motivation & Teambuilding
      • Communication & Interpersonal Skills
      • Presentation & Public Speaking Skills
      • Clerical & Administrative Skills
      • Customer Relationship Management Skills
      • Negotiation Skills
      • Sales & Marketing
      • Creative Thinking & Problem Solving
      • Human Resource
      • Microsoft Office
    • Business Management >
      • Purchasing & Logistic
      • Supply Chain Management
      • Process Improvement & Core Tools
      • Responsible Business Alliance (RBA) and Sedex Members Ethical Trade Audit (SMETA)
      • Lean & Six Sigma
      • Electrical & Electronics
      • Project Management
      • Industry 4.0
    • Manufacturing Operations >
      • ISO 50001 Energy Management System / Energy System
      • ISO 9001 Quality Management System
      • ISO 14001 Environmental Management System
      • ISO 45001 Occupational Health and Safety Management System
      • ​IATF 16949:2016 International Automotive Task Force
      • ISO/IEC 17025 Testing and Calibration Laboratories
      • ISO 13485 Quality Management System for Medical Devices
      • AS 9100 Quality Management System for Aerospace Industry
      • ISO 22000 IT Service Management
      • ISO 22301 Business Continuity Management
      • ​ISO 31000 Risk Management
      • ​ISO 37001 Anti-Bribery Management System
      • ​ISO 55000 Asset Management
      • Food Safety Management System
      • TL 9000 Telecom Quality Management System
      • Integrated Management System
    • Health & Safety >
      • Occupational Health & Safety
      • First Aid
      • Fire Safety
      • Transportation Safety
    • Malaysian Standard for Sustainable Palm Oil Production (MSPO)
  • Events
    • Remote Online Training
    • Public Training in Johor Bahru
    • Public Training in Kuala Lumpur
    • Online Registration
  • External Info
    • Human Resource
    • Environment
    • Health & Safety
  • Contact Us
    • Career Opportunities