SCI-105 Interpersonal Skills & Communication Skills
Overview
Course Objectives
Course Content
For Whom
Schedule and Hours
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Welcome to an enriching journey in our Interpersonal and Communication Skills course—a transformative experience designed to elevate your ability to connect, collaborate, and communicate effectively.
In today's fast-paced and interconnected world, possessing robust interpersonal skills and mastering the art of communication are indispensable assets. This course is crafted to empower you with the tools and insights needed to navigate the complexities of human interaction with finesse.
Whether you're seeking to enhance your professional relationships, lead teams with proficiency, or simply strengthen your personal connections, our comprehensive curriculum will guide you through the nuances of effective communication and the intricacies of building meaningful relationships. Join us on this exploration of self-discovery and skill refinement, where you'll unlock the keys to success in both your personal and professional spheres.
This training program should help participants develop essential interpersonal skills and communication skills to build better work relationships, contributing to a more positive and productive work environment.
The inclusion of practical exercises, role-plays, and simulations will prompt a reflection in each individual to be better at their communication skills and mindful of their action, words and thoughts that could impact one or the surroundings.
Module 1: Introduction + Ice Breaker
Module 2: Basic Communication Skills
Module 3: Understanding Interpersonal Skills
Module 4: Effective Communication
Module 5: The Art of Asking Questions
Module 6: Written Communication Skills
Module 7: Communication channels
Module 8: Building Trust and Credibility
Module 9: Conflict Resolution
Module 10: Empathy and Emotional Intelligence
Module 11: Teamwork and Collaboration
Module 12: Cross-Cultural Competence
Module 13: Business Communication in a Digital Age
Module 14: Handling Difficult Personalities
This course is for all professionals, supervisors and managers with management responsibility who needs to develop and improve their interpersonal skills.
This is a 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
We are HRD Corp (Human Resource Development Corporation) Registered Training Provider. All of our training modules are claimable under HRD Corp.