In tHigh Impact Communication combines the power of Emotional Intelligence (EQ) and MBTI personality insights to help individuals communicate with clarity, empathy, and influence. EQ enables us to understand emotions—both ours and others’—so that messages are delivered with sensitivity and impact.
By integrating MBTI, participants gain awareness of different communication styles and preferences. This understanding reduces misunderstandings, builds stronger connections, and allows leaders and teams to adapt their approach for maximum effectiveness. Together, EQ and MBTI provide a practical framework for enhancing workplace communication, fostering collaboration, and driving results. The program equips participants with skills to engage, persuade, and inspire across diverse settings.
This programme aims to understand and apply Emotional & Social Intelligence - the ability to identify, use, understand, and manage one’s emotions in positive ways to communicate effectively, empathize with others, overcome challenges and build better personal and professional relationships
Day 1
Module 1: Why EQ Matters
Module 2: Daniel Goleman’s EI Model
Module 3: Core Attributes of EQ
Module 4: Self Awareness
Module 5: Self-Management
Module 6: Social Awareness
Day 2
Module 7: MBTI Insights
Module 8: High Impact Communication Skills
Module 9: Conflict Management
Module 10: Coaching & Feedback
Module 11: Integration & Follow-Up
This course is designed for Employees & Executives.
This is a 2 days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
We are HRD Corp (Human Resource Development Corporation) Registered Training Provider. All of our training modules are claimable under HRD Corp.