SCT-105 Critical Thinking & Problem Solving Skills
Overview
Course Objectives
Course Content
For Whom
Schedule and Hours
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Critical Thinking and Problem Solving Skills are essential skills in today’s fast-paced and ever-changing workplace.
Both require a systematic yet creative approach to address today’s business concerns.
This course will provide participants with good understanding on critical thinking and knowledge on problem solving techniques to help decision making and identify appropriate solutions.
Understanding a process to work through can take the anxiety out of problem-solving and make decision-making easier. By using best practice techniques, you can learn to be more effective when problem arise and be more efficient when solving those issues.
Learn on what is critical thinking and how to develop critical thinking skills;
The importance of Critical Thinking Skills at the workplace;
To understand what is Problem Solving Skills at workplace;
To understand the importance of effective and timely Problem Solving to achieve the business goals and objective
Learn the Problem Solving Model and Toolkit;
Understand important steps in Problem Solving and Decision Making process;
Developing important skills and traits for effective Problem Solving;
How to make business decision with minimal negative impact on the organization.
Day 1
Section 1: Introduction To Critical Thinking
Section 2: Understand Problems Solving at workplace
Section 3: Problem Solving Model & Toolkit
Section 4: Important of Problem Solving Skills
Day 2
Section 5: Effective Problem Solving Steps in the Workplace
Section 6: Developing a Course of Action
Section 7: Implement and Assess the Solutions
Section 8: How to Improve Problem Solving Skills?
Managers, supervisors and administrators who will benefit from better problem-solving and decision- making skills and business professionals who want to take their critical thinking to the next level.
This is a 2-days programme. This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
We are HRD Corp (Human Resource Development Corporation) Registered Training Provider. All of our training modules are claimable under HRD Corp.