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“Human Resources isn't a thing we do.
It's a thing that runs our business.” 
​- Steve Wynn

SHR-106     Employee Discipline & Grievance Handling at Work 

  • Overview
  • Course Objectives
  • Course Content
  • For Whom
  • Schedule and Hours
<
>
Are You having a Hard Time with Employee Discipline & Grievance Handling?

​It is your responsibility to motivate employees and enable them to achieve the best possible results. However, problems sometimes arise and disciplinary and grievance procedures are there to support you and your employees in resolving a particular situation – they all include guidance about both informal and, where necessary, formal actions. 
This workshop provides the learners the knowledge or refresh their knowledge about how and when these procedures can be used
At the end of the program, participants will be able to:
  • To understand how the procedures fit in to the broader framework of managing others’ performance, behaviors and development
  • To identify good practice that can help to prevent problems of underperformance or misconduct arising
  • To have an overview of the formal elements of the disciplinary procedures
  • To have an overview of procedures in place to support employees with concerns in the work place
​
  • Module 1: The context of workplace discipline
  • Module 2: Code of Good Practice: Dismissal
  • Module 3: Workplace discipline
  • Module 4: Corrective discipline
  • Module 5: The disciplinary hearing
  • ​Module 6: Effective management of grievances
This programme is ideal for managers, supervisors, team leaders, and HR professionals who are responsible for managing teams and dealing with challenging staff behaviours. It is especially beneficial for those facing issues such as poor performance, lack of accountability, persistent absenteeism, workplace negativity, and interpersonal conflicts.

Whether newly promoted or experienced, participants will gain practical tools and confidence to lead assertively and maintain a respectful, high-performing team environment.
This is a 2-days programme.
​

This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
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We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
​All of our training modules are claimable under HRD Corp.

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©  Ampro Solutions Sdn Bhd 2025
  • HOME
    • About Us
    • Who We are
    • Our Company Value
    • Our People
  • Our Services
    • Training >
      • On-Site Training
      • Off-Site Training
    • Coaching
    • Audit Support
    • Consultation Services >
      • Energy Management >
        • Remote Power Management Services
      • Management Systems >
        • ISO 50001 Energy Management System
        • ISO 9001 Quality Management System​
        • ISO 14001 Environmental Management System
        • ISO 45001 Occupational Health and Safety Management System
        • IATF 16949 International Automotive Task Force
        • ISO/IEC 17025 Testing and Calibration Laboratories
        • ISO 13485 Quality Management for Medical Devices
        • AS 9100 Quality Management System for Aerospace Industry
        • Business Continuity Management >
          • How We Can Assist You
        • ISO 20000 IT Service Management
        • ISO 22301 Business Continuity Management
        • ISO 31000 Risk Management
        • ISO 37001 Anti-Bribery Management System
        • ISO 55000 Asset Management
        • TL 9000 The Telecom Quality Management System
        • Food Safety Management System
        • Integrated Management System (IMS)
      • The Malaysian Standard for Sustainable Palm Oil Production (MSPO) >
        • General Differences between MSPO and RSPO
        • MSPO Certification Process
        • Photo Gallery
      • Halal Certification >
        • Certification Scheme
      • Safety and Health Officer Support
  • Training Courses
    • Soft Skills >
      • Clerical & Administrative Skills
      • Creativity & Innovation
      • Communication & Interpersonal Skills
      • Customer Relationship Management Skills
      • Human Resource & Finance
      • Leadership, Supervision Skills, Talent Management and Coaching
      • Microsoft Office
      • Motivation & Teambuilding
      • Negotiation Skills
      • Presentation & Public Speaking Skills
      • Retail Management / Sales & Marketing
    • Business Management >
      • Purchasing
      • Supply Chain Management, Import Export, Procurement, Inventory, Logistic
      • Store / Warehouse
      • Process Improvement & Core Tools
      • Responsible Business Alliance (RBA) and Sedex Members Ethical Trade Audit (SMETA)
      • Lean & Six Sigma
      • Electrical & Electronics
      • Project Management
      • Industry 4.0
      • ESG, GHG, ISCC
    • Manufacturing Operations >
      • ISO 50001 Energy Management System / Energy System
      • ISO 9001 Quality Management System
      • ISO 14001 Environmental Management System
      • ISO 45001 Occupational Health and Safety Management System
      • ​IATF 16949 Training Programmes
      • ISO/IEC 17025 Testing and Calibration Laboratories
      • ISO 13485 Quality Management System for Medical Devices
      • AS 9100 Quality Management System for Aerospace Industry
      • ISO 22000 IT Service Management
      • ISO 22301 Business Continuity Management
      • ​ISO 31000 Risk Management
      • ​ISO 37001 Anti-Bribery Management System
      • ​ISO 55000 Asset Management
      • TL 9000 Telecom Quality Management System
      • Food Safety Management System
      • Integrated Management System
    • Health & Safety >
      • Occupational Health & Safety
      • First Aid
      • Fire Fighting and Fire Drill Training
      • Transportation Safety
    • Malaysian Standard for Sustainable Palm Oil Production (MSPO)
  • Events
    • Public Training in Kuala Lumpur
    • Public Training in Johor Bahru
    • Remote Online Training
    • Online Registration
  • External Info
    • Human Resource
    • Environment
    • Health & Safety
  • Contact Us
    • Request for Proposal
    • Career Opportunities