SHR-121     People, Discipline & Compliance - Building Harmonious Workplaces
                     through ER & IR

• Overview
• Course Objectives
• Course Content
• For Whom
• Schedule and Hours

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Employee & Industrial Relations (ER & IR) Management focuses on building and maintaining positive relationships between employees, management, and where applicable, trade unions. It involves creating a work environment that promotes trust, fairness, and open communication, ensuring that employees feel valued while organizational goals are achieved effectively.

At the same time, ER & IR management ensures that all workplace practices comply with Malaysian labour laws such as the Employment Act 1955 and the Industrial Relations Act 1967. This includes handling disciplinary actions, conducting domestic inquiries, managing grievances, and ensuring that any termination or dispute is carried out with proper procedures to minimize legal risks.
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Effective ER & IR management not only helps resolve conflicts but also prevents them by fostering strong employee engagement, clear policies, and consistent communication. When managed well, it contributes to a harmonious, productive, and legally compliant workplace, ultimately supporting long-term organizational success.

By the end of this programme, participants will be able to:

• Understand key principles of Employee & Industrial Relations
• Apply Malaysian labour laws in workplace situations
• Handle disciplinary issues and grievances effectively
• Conduct proper domestic inquiries (DI)
• Manage employee conflicts and union matters professionally

• Section 1: Introduction to ER & IR
  
• Section 2: Malaysian Employment Law Overview
  
• Section 3: Managing Employee Relations
  
• Section 4: Disciplinary Management & Misconduct
  
• Section 5: Domestic Inquiry (DI) Process
  
• Section 6: Industrial Relations & Union Management
  
• Section 7: Grievance Handling & Conflict Resolution
  
• Section 8: Termination & Separation Management
  

HR Managers & Executives, Line Managers / Supervisors, Industrial Relations Officers

This is a 2-days programme.
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This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.

We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
​All of our training modules are claimable under HRD Corp.