​SLS-126     Intergenerational Intelligence for HR and Learning & Development  -
                     Building Cohesive, Inclusive and Future-Ready Workplaces

• Overview
• Course Objectives
• Course Content
• For Whom
• Schedule and Hours

<

>

Intergenerational Intelligence is the ability to understand, respect, and leverage the diverse perspectives, values, and work styles of different generations in the workplace. It enables HR and Learning & Development professionals to bridge generational gaps, fostering collaboration and reducing conflict across age groups.

By developing intergenerational intelligence, organizations can create inclusive environments where every employee feels valued and heard. Recognizing the unique strengths of Baby Boomers, Gen X, Millennials, and Gen Z allows leaders to design learning, communication, and engagement strategies that resonate with all employees.

Equipped with intergenerational intelligence, HR and L&D teams can build future-ready workplaces that adapt to evolving workforce dynamics. It supports knowledge transfer, boosts innovation, and strengthens organizational cohesion, ensuring teams work harmoniously toward shared goals

By the end of this program, the participants will be able to:
Diagnose intergenerational tensions and collaboration gaps.

• Apply global benchmarks and DEI frameworks to improve workplace culture.
• Leverage evidence-based tools to analyse work styles, values, and communication patterns.
• Implement inclusive communication and leadership practices suitable for multigenerational teams.
• Create HR and L&D strategies that reduce bias, increase engagement, and improve retention.
• Measure programme effectiveness using validated ROI and training evaluation methodologies.

• Section 1: Welcome, Context Setting & Generational Awareness Icebreaker
• Section 2: Global Trends: Workforce 2025–2035
• Section 3: Understanding Generational Profiles & Work Motivators
• Section 4: Cross-Cultural & Cross-Generational Values
• Section 5: Bias, Assumptions & Emotional Intelligence
• Section 6: . Inclusive Communication Frameworks
• Section 7: Communication Mastery & Style Flexing
• Section 8: Conflict Resolution Across Generations & Cultures
• Section 9: Leadership Readiness in Diverse Teams
• Section  10 : Collaborative Problem-Solving & Innovation
• Section 11 : Designing HR & L&D Interventions
• Section 12 : Measuring Training Effectiveness & ROI
• ​Section 13 : Action Planning for HR & L&D 

This program is for:

• HR Managers & Executives
• L&D Managers, Trainers, and Organizational Development Practitioners
• Talent Management & Employee Experience Specialists
• Diversity, Equity & Inclusion (DEI) Leads
• Supervisors responsible for leading multigenerational teams

This is a 2-days programme.
​
This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.

We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
​All of our training modules are claimable under HRD Corp.