SNS-105 Negotiation Mastery - Resolving Conflicts with Confidence and
Creativity
In today's fast-paced and often tense workplaces, conflict is inevitable. But what if it wasn't a roadblock, but a hidden opportunity for growth, innovation, and stronger relationships?
This program is your guide to becoming a conflict alchemist, transforming those clashing sparks into catalysts for progress.
Forget dreading difficult conversations and navigating tense standoffs. This program will arm you with the tools to dissect corporate conflict, understanding its roots, diverse forms, and unique workplace challenges. You will become a master negotiator, wielding persuasive communication, strategic tactics, and active listening to reach win-win outcomes that benefit everyone.
But it is not just about navigating disagreements; it is about transforming them.
Learn to de-escalate tension like a ninja, build bridges of understanding even in the heat of the moment, and foster collaboration where friction once lived. With these tools, you will cultivate stronger, more resilient relationships, built on trust and open communication, leading to a more harmonious and productive work environment.
This program is your guide to becoming a conflict alchemist, transforming those clashing sparks into catalysts for progress.
Forget dreading difficult conversations and navigating tense standoffs. This program will arm you with the tools to dissect corporate conflict, understanding its roots, diverse forms, and unique workplace challenges. You will become a master negotiator, wielding persuasive communication, strategic tactics, and active listening to reach win-win outcomes that benefit everyone.
But it is not just about navigating disagreements; it is about transforming them.
Learn to de-escalate tension like a ninja, build bridges of understanding even in the heat of the moment, and foster collaboration where friction once lived. With these tools, you will cultivate stronger, more resilient relationships, built on trust and open communication, leading to a more harmonious and productive work environment.
By the end of this training, participants will be able to:
- Identify the nature, types, and causes of conflict in the corporate environment.
- Recognize the potential benefits of effective conflict resolution for individuals and organizations.
- Understand the unique challenges of conflict in the workplace and Identify the root causes of conflict in specific situation
- Apply conflict resolution strategies that promote cooperation and productivity.
- Become proficient in negotiation principles and tactics.
- Develop practical strategies for constructive communication and collaboration.
- Negotiate win-win solutions that benefit all parties involved.
- Learn to Communicate effectively and confidently in challenging situations and Build stronger relationships with colleagues and clients.
- Section 1: Types of Conflict- Introduction
- Section 2: Analyzing Conflict- What is going on?
- Section 3: Listening Strategies
- Section 4: Conflict Transformation
- Section 5: Principles of Negotiation
- Section 6: Negotiation Strategies
This course is designed for Executives, Leaders & Managers, Sales and Marketing Professionals, Procurement and Supply Chain Specialists, Human Resource Professionals, Customer Service Representatives or Anyone in Leadership or Decision-Making Roles
This is a 2-days programme.
This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
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We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
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