MTL-101    Understanding the Requirements of TL 9000 Revision 6.3​

• Overview
• Course Objectives
• Course Content
• For Whom
• Schedule and Hours

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TL 9000 is a common set of quality systems requirements and measurements designed specifically for the Telecommunications industry, encompassing ISO 9001 and best practices.
 
Since 1998, QuEST Forum has pursued a goal of global telecommunications quality and industry-wide performance excellence through the TL 9000 standard.
 
This standard has to be a must for all providers and suppliers. Discover the value of this powerful standard, its operational benefits, and the positive impact it has on member organizations around the world.

By the end of the course, participants will be able to:

• Understand the structure, purpose, and scope of TL 9000 and its relation to ISO 9001:2015.
• Comprehend the detailed requirements of TL 9000 Revision 6.3 clause by clause.
• Identify TL 9000-specific requirements relevant to telecom and ICT industries.
• Gain foundational knowledge of TL 9000 Measurements (R5.7), including common and specific metrics.
• Understand measurement compilation, responsibilities, and how measurements support audit effectiveness.

• Section 1: Overview of TL 9000 & QuEST Forum
• Section 2: TL 9000 vs ISO 9001:2015
  
• Section 3: Requirements
  
• Handbook R6.3 – Clause by Clause (Part 1)
  
• Section 4: Requirements Handbook R6.3 – Clause by Clause (Part 2)
  
• Section 5: Requirements Handbook R6.3 – Clause by Clause (Part 3)
  
• Section 6: Overview of TL 9000 Measurements Objectives of performance measurements
  
• Section 7: Measurement Responsibilities
  
• Section 8: Common vs Specific Measurements
  
• Section 9: Deep Dive by Category
  
• ​Section 10: Measurement Compilation & Use
  

This course is designed for participants who are looking for or must have an understanding of the requirements of the TL 9000 standard while working for the Telecom / Information and Communication Technology and related Manufacturing and Services Organizations. Post attending this training, participants can appreciate and effectively perform their role as Engineer/Senior Engineer/Quality Engineer/Senior Quality Engineer/Functional/Quality Manager and/or Management Representative towards TL 9000 standard compliance, implementation, facilitation, management and/or Management Representative role performance.

This is a ​2-days programme.
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This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.

We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
​All of our training modules are claimable under HRD Corp.