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“In business as in life, you don't get what you deserve, you get what you negotiate.” 
​- Chester L. Karrass 

​SNS-102     Essential Negotiation Skills

  • Overview
  • Course Objectives
  • Course Content
  • For Whom
  • Schedule and Hours
<
>
Essential Negotiation Skills are vital for professionals across all levels, as they enable individuals to achieve mutually beneficial outcomes while maintaining positive relationships. Effective negotiation goes beyond simply reaching an agreement — it requires preparation, active listening, and the ability to understand the needs and motivations of all parties involved. Developing these skills helps professionals handle differences confidently and arrive at solutions that add value to both sides.

A successful negotiator combines analytical thinking with emotional intelligence. This means knowing how to plan, present facts persuasively, and adapt communication styles to different personalities and situations. The ability to manage tension, build trust, and stay composed under pressure is key to maintaining control and credibility throughout the negotiation process.

By mastering essential negotiation techniques, professionals can enhance collaboration, reduce conflict, and secure better business results. Whether dealing with clients, suppliers, or colleagues, strong negotiation skills empower individuals to find common ground, strengthen partnerships, and contribute to long-term
This intensive 2-day course focuses on the critical skills of influencing and negotiation, enabling participants to effectively navigate complex interactions and achieve successful outcomes.

Through a combination of theory, practical exercises, and real-world applications, participants will enhance their ability to influence others and negotiate effectively.

Upon completion of the course, participants will be able to:
  • Understand the principles of influence and negotiation.
  • Develop effective strategies for influencing others.
  • Apply negotiation techniques to achieve win-win outcomes.
  • Communicate persuasively in various contexts.
  • Analyse negotiation scenarios and adapt strategies accordingly.

​Day 1 Foundations of Influence and Negotiation
  • Session 1: Introduction to Influencing and Negotiation 
  • Session 2: Understanding Different Influencing Styles 
  • Session 3: The Psychology of Influence 
  • Session 4: Preparation for Successful Negotiation 
Day 2: Advanced Influencing and Negotiation Techniques Session 5: Communication Skills for Influence 
  • Session 6: Negotiation Strategies 
  • Session 7: Conflict Resolution and Problem-Solving 
  • Session 8: Real-World Simulation and Practice 
  • ​Session 9: Reflection and Action Planning 
​
This course is ideal for:
  • Managers and Team Leaders
  • Sales and Marketing Professionals
  • HR Personnel
  • Business Development Executives
  • Anyone looking to enhance their influencing and negotiation skills.
This is a 2-days programme.
​

This course runs from 9:00am – 5:00pm with an hour for lunch and periodic short breaks.
 
This is an intensive session designed to include as much discussion as possible. Lunch and breaks provide an opportunity for further questioning and discussion with the instructors.
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We are HRD Corp (Human Resource Development Corporation) Registered Training Provider.
​All of our training modules are claimable under HRD Corp.

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©  Ampro Solutions Sdn Bhd 2025
  • HOME
    • About Us
    • Who We are
    • Our Company Value
    • Our People
  • Our Services
    • Training >
      • On-Site Training
      • Off-Site Training
    • Coaching
    • Audit Support
    • Consultation Services >
      • Energy Management >
        • Remote Power Management Services
      • Management Systems >
        • ISO 50001 Energy Management System
        • ISO 9001 Quality Management System​
        • ISO 14001 Environmental Management System
        • ISO 45001 Occupational Health and Safety Management System
        • IATF 16949 International Automotive Task Force
        • ISO/IEC 17025 Testing and Calibration Laboratories
        • ISO 13485 Quality Management for Medical Devices
        • AS 9100 Quality Management System for Aerospace Industry
        • Business Continuity Management >
          • How We Can Assist You
        • ISO 20000 IT Service Management
        • ISO 22301 Business Continuity Management
        • ISO 31000 Risk Management
        • ISO 37001 Anti-Bribery Management System
        • ISO 55000 Asset Management
        • TL 9000 The Telecom Quality Management System
        • Food Safety Management System
        • Integrated Management System (IMS)
      • The Malaysian Standard for Sustainable Palm Oil Production (MSPO) >
        • General Differences between MSPO and RSPO
        • MSPO Certification Process
        • Photo Gallery
      • Halal Certification >
        • Certification Scheme
      • Safety and Health Officer Support
  • Training Courses
    • Soft Skills >
      • Clerical & Administrative Skills
      • Creativity & Innovation
      • Communication & Interpersonal Skills
      • Customer Relationship Management Skills
      • Human Resource & Finance
      • Leadership, Supervision Skills, Talent Management and Coaching
      • Microsoft Office
      • Motivation & Teambuilding
      • Negotiation Skills
      • Presentation & Public Speaking Skills
      • Retail Management / Sales & Marketing
    • Business Management >
      • Purchasing
      • Supply Chain Management, Import Export, Procurement, Inventory, Logistic
      • Store / Warehouse
      • Process Improvement & Core Tools
      • Responsible Business Alliance (RBA) and Sedex Members Ethical Trade Audit (SMETA)
      • Lean & Six Sigma
      • Electrical & Electronics
      • Project Management
      • Industry 4.0
      • ESG, GHG, ISCC
    • Manufacturing Operations >
      • ISO 50001 Energy Management System / Energy System
      • ISO 9001 Quality Management System
      • ISO 14001 Environmental Management System
      • ISO 45001 Occupational Health and Safety Management System
      • ​IATF 16949 Training Programmes
      • ISO/IEC 17025 Testing and Calibration Laboratories
      • ISO 13485 Quality Management System for Medical Devices
      • AS 9100 Quality Management System for Aerospace Industry
      • ISO 22000 IT Service Management
      • ISO 22301 Business Continuity Management
      • ​ISO 31000 Risk Management
      • ​ISO 37001 Anti-Bribery Management System
      • ​ISO 55000 Asset Management
      • TL 9000 Telecom Quality Management System
      • Food Safety Management System
      • Integrated Management System
    • Health & Safety >
      • Occupational Health & Safety
      • First Aid
      • Fire Fighting and Fire Drill Training
      • Transportation Safety
    • Malaysian Standard for Sustainable Palm Oil Production (MSPO)
  • Events
    • Public Training in Kuala Lumpur
    • Public Training in Johor Bahru
    • Remote Online Training
    • Online Registration
  • External Info
    • Human Resource
    • Environment
    • Health & Safety
  • Contact Us
    • Request for Proposal
    • Career Opportunities