Ampro Solutions Sdn Bhd
“All of your customers are partners in your mission." - Shep Hyken
Customer Relationship Management (CRM) Skills
SCR-101 Customer Service Relationship Management
2 days
SCR-102 Effective Complaints Handling & Service Recovery
2 days
SCR-103 Effective Marketing & Customer Service Intensive Workshop
2 days
SCR-104 Handling Difficult Customer
1 day
SCR-105 Customer Service Communication Skills
2 days
SCR-106 Mastering the Art of Tele-marketing: Effective Customer Service
2 days
SCR-107 Customer Service Excellence for Effective Client Engagement
2 days
SCR-108 Enhancing Indoor Sales Customer Service through NLP Mastery
2 days
SCR-110 Service Excellence with Seven Winning Personalities
2 days
SCR-111 Hospitality Etiquette for Customer Satisfaction
2 days
SCR-112 Customer Advocacy Building Trust through Leadership, Service and Engagement
2 days
SCR-113 Customer Service Excellence in Retail
2 days
Soft Skills & Leadership
Leadership & Supervision Skills, Talent Management, Coaching, Motivation & Teambuilding, Communication & Interpersonal Skills. Clerical, Administrative, Customer Relationship, Negotiation, Retail Management, Sales & Marketing, Creative Problem Solving & Decision Making, Human Resource & Finance, Microsoft Office and etc
Our Corporate Training Categories
Business Management
Supply Chain, Purchasing, Procurement, Import Export, Inventory, Warehouse Management, Process Improvement, Financial Management, Lean Six Sigma and etc
Click on each Category to view the list of training programmes
ISO Systems Management
ISO 9001, 14001, 45001, 50001, 17025, IATF 16949, ISO 13485, 27001, 31000, 37001, 55000, 22001, IMS Food safety, and Compliance training.
Health and Safety Training
Occupational Health & Safety, First Aid, CPR, Fire Fighting, Fire Drill , Forklift, Overhead Crane, Transportation Safety and etc.
AI & Digitech Technology
AI Productivity, ChatGPT, MIcrosoft Copilot, Microsoft Copilot, Microsoft 365, Power Platform, Digital Marketing, and etc.
ESG & Responsible Businesss
ESG, GHG Management, Sustainability, RBA, SMETA, ISCC and etc.
Flexible Training Options to Suit Your Organisation
We offer flexible training arrangement to accommodate different organisational requirements, participants groups and learning preference.
In-House Training
Customised training for your organisation, delivered at your premises or an agreed venue. Programme content can be aligned with your industry, participants’ roles and workplace challenges.
Public Training
Scheduled programmes that bring together participants from different organisations to learn, exchange experiences and develop practical skills.
Interactive online training for teams working remotely or across different locations, providing convenient access to learning without travelling to a training venue.
Remote Online Training
HRD Corp Claimable Training
Ampro Solutions is an HRD Corp registered training provider offering eligible training programmes that may be claimable under the HRD Corp scheme.
We provide relevant training documentation to support employers in their grant application and claim processes, subject to prevailing HRD Corp requirements, eligibility criteria and grant approval.
Find the Right Training Programme for Your Organisation
Not sure which training programme best suits your organisation's needs?
Our team is ready to assist you in identifying suitable training programmes based on your workforce development objectives, preferred training arrangements and organisational requirements.
Explore our training categories or contact Ampro Solutions to discuss your training needs and request a customised in-house training proposal.
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